KitchenAid Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.3K
Average Rating
4.7/5
The serviceman were very polite. They made sure the refriger
The service man was very polite right to the job. Got it done and they left very good. Good work.
Yvone W,
Philadelphia, PAJohn and Fran Gallent
Shane is a very knowledgeable and helpful person. He is definitely an asset to the company. He did a wonderful job.
John G,
Vestal, NYSolomon? Was thorough and professional .
Solomon? Was thorough and professional trying to resolve the problem with my refrigerator freezer leaking inside and all over my kitchenfloor... the order for the part needed, a whole freezer door was canceled because the door is unavailable. Without the part, he was unable to repair and reported additional damage requiring the new freezer door.. he called it in, the freezer-- refrigerator cannot be repaired... I am waiting for the replacement. I have had technicians to address this issue beginning with nonworking ice dispenser, and ice, freezing up in the ice dispensing bin, and water leaking and freezing inside the freezer and into the icemaker for years.. and now i have cracked floor tiles in front of the refrigerator due to water from this problem .
Sandra H,
Reston, VAservice
carlos was great! he was friendly, courteous, professional and knowledgeable
Carrie F,
Ventura, CAExcellent Service
Jermaine arrived at 6:30 PM, 1.5 hours later than company promised window. He diagnosed the problems with our refrigerator and left with a repair quote. Throughout he was thorough and good natured even though it was late on a Friday evening. He gets me top rating.
Mari B,
Southbury, CTClearing refrigerator freezer drain
Excellent service- quick careful work, polite and friendly person. Rickey was also happy to explain clearly the issue and what he had done.
Jane E,
Brookline, MATech great- warranty service terrible
Tech was great, but not allowed to troubleshoot issues. Was the 4th time here for same issue, and due to time constraints placed on him by sears policy, was unable to stay and see if the fix actually worked. Will be calling back again till the fix or replace, then will cancel this horrible warranty once resolved one way or another. 6 months in since original call…can't let them off the hook yet
James W,
Asheboro, NCdishwasher service
Drew and Roger did a great job on our dishwasher
Eric S,
Sioux Falls, SDExcellent service
Kenny was very skilled and knowledgeable. He was like a brain surgeon working on my refrigerator. Could not ask for a better experience, thank you!
Nancy N,
The Villages, FLFive star
Theodore did a great job fixing our oven. Very personable and knowledgeable.
John M,
Rogersville, MO