KitchenAid Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.3K


Average Rating

4.7/5

Knowledgeable Technician
September 01, 2023
Overall rating

Khaleb is a professional and very much know Sears products and what it takes to take care of issues in the appliances , also neat and clean. Keep up the good work Khaled

George S,

Huntingtn Bch, CA
Brilliant fix on third visit
September 01, 2023
Overall rating

Original problem was the light wouldn't turn off in the oven. Two visits and unresolved parts quest, and my service request was deleted. Third visit determined that the utility light bulb needed replacing and the problem was solved. I was 3 months without an oven. Draw your own conclusions.

Kristen H,

Los Alamitos, CA
Range
September 01, 2023
Overall rating

Thank you Travis got my range working 👍🏻Hopefully it will last a long time

Christine D,

Keaau, HI
Excellent Service
September 01, 2023
Overall rating

Tyler does wonderful work and he is very friendly and courteous.

Elaine M,

Almond, NY
Great Technician, Poor Management
September 01, 2023
Overall rating

Whatever the issue, the technician window of arrival is too broad. 7-6 & 8-5 are both punishing windows of arrival. On 2 occasions, the technician neither called nor showed up during either broad window. It would appear to be a management issue. Finally, after contacting my home Warranty Co concerning lack of service & lack of contact with a technician, we received great service on today.

James S,

Cedar Hill, TX
Excellent
September 01, 2023
Overall rating

We had very knowledgeable service man and friendly personality . Thank you.

Majed V,

Newbury Park, CA
Great customer service
September 01, 2023
Overall rating

Thank you James for repairing our ice machine You were wonderful

Randi D,

Henderson, NV
Service
September 01, 2023
Overall rating

Fixed my refrigerator in a timely matter even checked out my second one and showed me some of its features.

Rebecca L,

Freeport, FL
Great service.
September 01, 2023
Overall rating

Roy is absolutely pleasant, informative and efficiently effective. The only negative was the survey asking for more than 10 words. No need for that.

Juan L,

Edinburg, TX
Excellent service
September 01, 2023
Overall rating

Tim, did his best to repair my microwave. He is a friendly and competent member of your business. Congratulations on providing an excellent employee!

Beth M,

Sikeston, MO