KitchenAid Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.3K
Average Rating
4.7/5
repair
Friendly service, very polite, listened to my concerns. Timely arrival. Problem solved!
Marina R,
Silver Spring, MDgood
he was good. professional and helpful. thx for asking about.
Laurathomas H,
New Canaan, CTAhmad came for ice maker
Efficient and courteous. Checked to make sure things are working.
Jim K,
Rockville, MDPrompt and straightforward
Great service call with Joe. Diagnosed the issue and gave us options.
Chris L,
Cortland, NYReplace control panel in our KitchenAide oven.
Robert replaced the control panel. There was confusion in your system. We submitted a claim for a KitchenAide microwave/conventional oven combo and you sent a technician qualified to work on cooktops only first trip. A thermostat and coil were sent out and the second pair of technicians came to replace thermostat and coil but the problem with maintaining heat level was not repaired, the problem continued. Then it was determined the control board was faulty and another part was shipped in and finally Robert replaced it. the
Martha D,
Red Oak, TXDishwasher Repair
Friendly, knowledgeable, trustworthy
Carla H,
Carrollton, TXrepair service
Michael was very professional and competent. I am pleased with the whole experience.
Lillian A,
Modesto, CADishwasher Repair
Vincente has visited us for service several times. The first time he came with another technician named Dennis in a learning capacity and is now on his own. We had a part on the dishwasher that needed to be replaced, but that part was no longer made. To make a long story short, several parts were sent and none of them was the correct part. Vince was tenacious and was finally able to get someone to track down a part to successfully complete the repair. Vince was competent, professional and friendly and is a perfect gentleman. While we hope not to have to have very many repairs in the future, we hope that Vince will be the person to come if we do.
Douglas E,
Mentor, OHExcellent Service
Mr Renford was extremely professional and polite. He identified issues with dryer and outlet and resolved and provided excellent advice.
Donna P,
Philadelphia, PANa
Great Customer service. Did a complete job on the dishwasher. The one thing that is upsetting is the large time frame for the appointment.
Chet M,
Kingwood, TX