KitchenAid Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.3K
Average Rating
4.7/5
Great!
He did a great job ensuring that it is running properly.
K C,
Deland, FLOven touch panel
The technicians were very courteous, respectful, and completed the repairs very quickly.
Richard G,
Accokeek, MDExXCELLENT TECHNICIAN
Very informative with the process in diagnosing my refrig./freezer not putting out cold air. Answered my questions with legit answers. Respectful & calm demeanor.
Raymond E,
Kurtistown, HIVery knowledgeable
Victor was Very knowledgeable and helpful!! I highly recommend him.
Traci D,
San Clemente, CAConstantine tech excellent - Sears customer srvce terrible!
It is so frustrating that I can't communicate with Sears any more. I have long standing warranties with them, and now there is no one to talk to when the technician doesn't show up. I had a maintenance check up, and the technician found a broken part. He made an appointment for it to be fixed the next week. The next week another technician came, but he didn't have the part. He ordered the part and made an appointment for it to be fixed the next week. The part arrived, but on Friday from 8 - 12 there was no technician. And none for the rest of the day either. I couldn't reach anyone to speak to. I made another appointment online for Monday 11-2pm. No technician showed up. At 3 pm Constantine, a lovely repairman, showed up and fixed it easily. But what terrible customer service! Abominable. Frustrating.
William H,
Los Angeles, CAProfessional and Efficient
Communicated effectively, showed up at a reasonable time, and completed the task promptly. Thank you for the good work.
John M,
Reno, NVExtremely helpful and knowledgeable!
Very impressed with the fact that he took the time to properly diagnose the problem. Very professional and courteous. Would highly recommend to anyone.
Carlos F,
Wake Forest, NCHerbert M
What an amazing and outstanding technician! Hebert was extremely knowledgeable, courteous, kind, and had excellent customer service. He needs to be praised for his hard work and effort.
Patricia M,
Charlottesvle, VAOutstanding Service!
Bernard was very knowledgable and was able to fix our problem is short order. He is very personable and professional.
Gloria L,
San Jose, CADryer problem
Great job! The next time I need a technician to come to my house for a service call, I hope I get Conrad again.
Dan T,
Carmichael, CA