KitchenAid Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.3K


Average Rating

4.7/5

Good
October 10, 2023
Overall rating

Good he fixed problem after other guys could not. Was out of a fridge for 2 months till Larry fixed it

Matthew/ M,

Topeka, KS
Excellent customer service, professional, friendly!
October 10, 2023
Overall rating

Anthony is what it is all about when it comes to getting the job done not only right, but with professionalism that shows in his ability to communicate effectively while being friendly and prompt. We have always had great service and quality work done when Anthony is our service man. Would highly recommend him and wish all employees took pride in their work like he does! Anthony showed up on time, solved the problem and got us back up and running the same day.

Michael C,

Bloomington, IL
Good Tech
October 10, 2023
Overall rating

Friendly, polite, knowledgeable. Called ahead and was on time

Jay T,

Brookfield, WI
10 mins and done!!!
October 10, 2023
Overall rating

Mitchell knew what he was doing! Got the ice maker out and new one in 10mins!!! Amazing! Thanks for taking care of the issue!!

Teresa G,

Carbon, IN
Annual Maintenance Check of 4 Kitchen Appliances/Taylor's
October 10, 2023
Overall rating

Sean was very thorough in checking all of our appliances; also gave me tips on taking care of them to lengthen the life of the appliances and keep them in good working order. He went above and beyond servicing our appliances! I had some spills on the inside of the glass oven door that have been there for years that I mentioned to other technicians and they said they could not do anything about it. I could not get access to clean up the spills after trying several things. Sean took the oven door off, cleaned each piece of glass, and reassembled it. He moved the refrigerator out from the wall, cleaned thoroughly behind it, and checked everything on the inside. He was very patient while working; he did an outstanding job with apparent expertise. I would like to have him back next time we need service! Please hire more technicians like Sean!

Karen Taylor,

Russiaville, IN
Washing machine
October 10, 2023
Overall rating

The technician was polite and professional. Thoughtful with his work and clean

Ruth G,

Salisbury, MA
Rep
October 10, 2023
Overall rating

Prompt and courteous and knowledgeable. Look forward to his help again

Robert G,

Carmel, IN
Icemaker Service by Fazil
October 10, 2023
Overall rating

He was on time and very helpful. Could note have gone better.

Stephen S,

Washington, DC
He is a fridge saver!!!
October 09, 2023
Overall rating

I've been going back and forth with different techs from sears and everyone who has came has ordered different parts and waited weeks for them to arrive just for them to not fix the problem. Mark came over today and fixed my leaking condenser that the last tech from sears installed for me only to find out that wasn't even my problem. Mark then found the problem, called around and found the part went and picked it up and fixed my fridge the same day! Thank you so much Mark!! I wish we would've gotten him the first call!

Sarah S,

Scottsdale, AZ
Technician
October 09, 2023
Overall rating

Courteous efficient & knowledgeable answered our questions and cleaned up his work area

Doncynthia Silvestri,

St Petersburg, FL