KitchenAid Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.3K
Average Rating
4.7/5
Oven
Great service. Explained what he was doing as he went along. Very professional and personable
Sara F,
Robertsville, MOTop Notch
Gary was punctual, friendly and knowledgeable. He provided me with important hints and tips on how to keep my appliance in good working order. All around excellent service.
Julie B,
N Richlnd Hls, TXA true professional
Bernardo arrived on time and fixed a problem with our automatic dishwasher. He also made suggestions to prevent the same problem from recurring.
Harold B,
Northridge, CAProfessional and Fast
Jim did a great job. Identified the problem, ordered part and came back to repair
Richard S,
Bernardsville, NJRange
Fantastic
Kathleen K,
Stoughton, MAGreat Service
Tamim was great. He worked very efficiently and was able to complete the repairs/maintenance in a reasonable period of time. He also provided useful info on refrigerator/freezer normal operating temperatures. Much appreciated. Thx, Mike C.
Mike C,
Ft Washington, MDProfessional, courteous service
The technician was great! Worked with us to determine issue. Investigated complaint and provided explanations.
Gary M,
Lancaster, NYGood job.
This was not an easy job (replacing under oven floor baking element that had become fused in place), and technician had been overscheduled (?) and arrived after 6 pm after a very long day. He and his helper did an excellent job. The overall experience, however, was a frustrating one for me, through no fault of the technician. The appointment was originally scheduled for over a week earlier, and no-one came (though the parts had all arrived) that day. I wasted 2 whole days because of the 8-5 appointment window. I couldn't reach a human to confirm parts had arrived, check on technician arrival, and reschedule, and the automated system was limited in its options. I tried hard not to burden the technician with my frustration, but your's is not a customer-friendly business. Given that I purchased the appliance home warranty, I can only hope for a better experience next time.
Martin H,
Providence, RIWhiteman AFB Fire Dept. - Dishwasher warranty
Treavor was on time, communicated with us ahead of time and was able to identify the issue with our appliance quickly! If we need further assistance, please send Treavor, thanks!
James Giles,
Whiteman Air Force Base, MOExcellent service
Mr. S did great work and went above and beyond to give good service . It really matters to him that his customers are well taken care of and are satisfied with the service. A+
Judith B,
Indian Land, SC