KitchenAid Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

4.5K


Average Rating

4.7/5

Robert was Great, but would not use Sears again.
July 14, 2025
Overall rating

Robert the tech was very friendly and helpful. However the part that was needed to repair was no longer available. Robert gave me the information to try to track down a replacement part, but unfortunately advised Sears will only do this is you have a warranty with it. Again, Robert was great, Sears policies not so much.

Jason G,

Riverside, CA
Service and Knowledge
July 14, 2025
Overall rating

He provided excellent service was friendly very efficient and knowledgeable. He realized this problem could have been fixed a long time ago.If the first technician on the first trip out would have tested , all the components that were needed. Claudio did a very nice job.Thank you.

Ernie M,

Roseville, CA
Expert Technician
July 12, 2025
Overall rating

Fiallo was professional and knowledgeable. He diagnosed the problem immediately and gave good advice to get better performance from the refrigerator.

Ovetta C,

Pembroke Pines, FL
Carolyn Hardy
July 11, 2025
Overall rating

Paul was very professional and fixed the dishwasher door problem in a timely manor

Carolin H,

Nacogdoches, TX
Professional
July 11, 2025
Overall rating

Very nice and professional. I appreciate his work on our Frig.

Tannaz M,

Newhall, CA
The service provided by Scott ia too be commended.
July 11, 2025
Overall rating

Scott is knowledgable, very professional and prompt and very conscientious.

Constance W,

Chesterfie, MO
Superb & Informative
July 11, 2025
Overall rating

Scott was on time and pleasantly greeted everyone and went right to work. He rapidly diagnosed the problem, pointed out some product flaws and made some product recommendations for future replacements.. We were thoroughly satisfied with the service! Scott was a tremendous help.

Dwayne M,

Melissa, TX
Simply the best!
July 11, 2025
Overall rating

Arrived on time and completed the repair efficiently. Appreciate the great service.

Susan W,

Summerville, SC
Dan was great!
July 11, 2025
Overall rating

Dan arrived with a great attitude and finished the repair in minutes.

Scott M,

Orange Park, FL
Michael-Bass Refrigerator
July 11, 2025
Overall rating

Mike was very knowledgeable and helpful. Very complete w instructions.

Michael B,

Sonoma, CA