KitchenAid Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.3K
Average Rating
4.7/5
Technician gets a 5, sears home warranty gets a 1
The technician was nice and patient so I won't fault him for sears' crappy warranty service. This is the third technician to come out for the same problem with my freezer and it still isn't fixed. I've taken off work 3 days to accommodate the ridiculously large service window, had the last technician basically rebuild the whole freezer, and it still doesn't work. The sears warranty has been a complete waste of my time and money. I will be canceling the service and notifying friends, family, and anyone I meet not to get tricked into this warranty. I should have checked Google reviews first because all of the 1 star reviews are accurate. I will be adding my 1 star review on google and will tell everyone to avoid sears warranty at all costs.
Catherine A,
Smyrna, DEExcellent person and service
From scheduling to service was a top notch service and work! Thanks to Isaac for dependability, and awesome work!
Robert O,
Posey, CAStovetop
Good If you change an appointment please call Not text thanks
Hollis R,
Congers, NYKitchenaid ice maker repair
Came on time and worked on the ice maker. It will be great to have it working again.
Ronald K,
Necedah, WIRepaired icemaker
Professional and courteous. Explained the issue and arrived as scheduled
David G,
Suffolk, VA1
Technician called at 8:30am stated he is working alone today. And he is not coming to the house I ask could he come by so I could talk to him? He stated again he will not come to the house because he is not a installer.I repeat he stated he is not a installer but this is the same Technician that removed my microwave from the cabinets. Now he can not reinstall the microwave correctly? We need an installer to come to my home and reinstall my microwave over the rang ASAP. This look bad for Sears, Technicians remove things than they can't put them back correctly?. It looks like the prace that holes. The microwave in the rear that on the wall is broken loose. He might have broke it loose when he pulled the microwave out. But we need this repaired ASAP.. We have been working on this problem for about the last 30 days with no solution please help.
Robert M,
Suitland, MDFast service
Got the oven repaired quickly. It was easy to schedule and communicate with the technician.
Robert K,
Dallas, TXHome owner
Good, I was very pleased with his quiet diagnosis of the problem with my dishwasher.
Maxine D,
El Dorado Hls, CAAbove and beyond
Ken went the extra mile the repair the water leak in our Kitchen Aid Superba. Hopefully this will be the final fix.
June D,
Beverly Hills, FLGood
Great service
Jermaine C,
Lafayette, IN