KitchenAid Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.3K
Average Rating
4.7/5
Expert repairman
On time, respectful, knowledgeable. Highly recommend. He explained everything very clearly.
Katherine E,
North Palm Beach, FLOven Repair
Michael …..Appreciate the expertise that he has. Sears home services should be very proud of Michael to have him as an employee. Thank You!
Darrell Sobotta,
Arcadia, WIGreat job
Mr.O was very thorough and explained all aspects of the job. He had completed the initial inspection a few days ago and I was happy that he returned to complete the job. He seemed very knowledgeable.
John C,
Chicago, ILRefrigerator repair
He was cordial and very knowledgeable and look forward to him returning to repair my refrigerator
Jacobus V,
Rice, WAtodays service
Tony did a fantastic job of working around the incomptence of your Ai system. This was the 3rd scheduled apointment since the initital repair visit of 10 June (#10426427). I created this apt to get a real live person to come to the house and review the initial repair call. Your AI robot affirmed my cell and apts. but NEVER did in fact send a text or confirmation of alledged apointments. Tony reviewed the issue and was able to address what he could while here. In spite of punching #3 to speak to a real person, IT NEVER HAPPENED. I called your 800, 336 and 865 numbers and got your incompetent robot. Sears USED to be a reliable company. Now I've paid for an annual protection service that appears to be useless. Tony was very understanding and provided great guidance. You need more Tony's than you incompetent robot ai num nut. Now we're waiting for ONE MORE tech apt to fix the initial issue.
Terrence Smith,
San Diego, CAExcellent customer service
We had another repair company out a few times previously and they were unable to pinpoint the exact issue. Jorge was here for about 10 minutes when he was able to take the panel off of my freezer door and show me the exact problem. He was professional, concise and thorough.
Jessica L,
Antioch, ILReplaced light bulb in microwave
Robert arrived on time and was very nice. He completed the job which took longer because he had to pull the wall unit out to change the light bulb. I am now up and running..
Mary D,
Charlotte, NCGreat communication, helpful service
We appreciate having Daniel on the job! In particular, we appreciate how effectively he communicated with his timing and when here in the home. Thank you!
AK,
Lake Zurich, ILCalvin is always fantastic
Calvin is always fantastic. He takes care of the problem expertly & advises on how to monitor the issues for recurrence.
Jim F,
Union Pier, MIDishwasher wheel replacement
Great job after mixup with parts delivery. 8 9 10
Kenneth S,
Apalachicola, FL