KitchenAid Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.3K
Average Rating
4.7/5
Ricky' service at 4001 Petra Path
Ricky was great! He was early, he was finished pretty quickly and explained the problem to me!
Pam M,
Austin, TXKitchenaid Refridgerator
Thank you Sears Home Service. Both of your techs were professional and knowledgeable. Tim came and diagnosed the issue and ordered the parts. Cody came and installed the parts in a very neat and efficient manner. We are very pleased with the whole process.
Jim S,
Boyne City, MIServiceman for Kitchen-Aid
Charles is definitely an outstanding representative for your company. We are pleased with his work and his knowledge of how to approach the work needed to be done on our wall oven.
Kyle P,
Middletown, MDService call
Zachary was very professional and tried to fix my refrigerator due to the odor it had but couldn't find anything. He looked at wires and took refrigerator apart. Time to buy a new one
Justine M,
Raynham, MAGreat service technician
Paul made me feel like my problem was his problem as well. Awesome professional and ambassador for you company.
Antonio R,
Middleboro, MARod, great but repair process needs improved communication!
Rob is a professional and kind technician. He represents the business well. However, we have some concerns about our Sears service. It has taken over 2 months with several phone calls from us to get to this point. We were told a few weeks ago that you couldn't get a part, but then a couple of weeks later were told the parts should arrive in 2 days only to be told a few days later that Rob would come to verify you couldn't get the part. Improved communication would be greatly appreciated and would greatly improve your service to the customers.
James F,
Fort Meade, FLVery pleased
Arrived on scheduled time. Polite and appropriate. Used protective equipment to keep area from damage and explained the problem that required repair. He left the area neat and clean. I was very pleased.
Evelyn G,
Boise, IDExcellent job!!
Stephen was Very professional and informative. Great experience. Fixed my dishwasher.
Jess F,
Murrells Inlet, SCDavid help
David was helpful and knowledgeable
Russell S,
Highland, UTFixed cooktop
Finally he fixed our cooktop, it's been five tries. Thanks
John M,
Newcastle, WA