KitchenAid Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

4.3K

Average Rating

4.7/5

Tech review
January 16, 2024
Overall rating

I don't know who Abimael is. Robert is the tech who showed up and did a great job. Five stars

James R,

Plant City, FL
Very good work
January 16, 2024
Overall rating

On time, very polite,patient. Familiar w the product and resolved the issue. Mary Ann Williamson

Mary Ann W,

Ft Lauderdale, FL
Great job
January 16, 2024
Overall rating

After a wrong diagnosis from another company your technician did a great job diagnosing and fixing my refrigerator. It is currently cooling down. Many thanks

Michael C,

Summerfield, NC
Great
January 15, 2024
Overall rating

Great work. On time. Very polite and professional. Well done

John C,

Sonoma, CA
Dishwasher
January 15, 2024
Overall rating

Rick our repairman was knowledgeable and courteous. Getting our parts , however, was an experience, it had to be ordered 3 times before we finally got them which took about 2-3 weeks longer than it should have. Our dishwasher is finally working for which I am grateful.

Crystle J,

Dewey, OK
Refrigerator Repair.
January 15, 2024
Overall rating

No problem with Robert as he is good at his job. My problem is with getting in touch with the A&E (Sears) local number which they never seem to answer. Some questions do not fit into the phone tree's limited options and rather than let you talk to a person, it just disconnects. Also, I was told a part was needed but it was on back order. The automated message said they would call us WEEKLY with any update. Weekly, really? I personally found the part available on four different websites but it took over another week for Sears to get one. Meanwhile we don't have a working refrigerator or freezer. Too long to get repairs completed. Anyway, it's supposedly fixed now and I'm just waiting for it to get back to its normal temperatures.

Robert A,

Port St Lucie, FL
Efficient and Seamless Repair Process
January 15, 2024
Overall rating

Keith did an awesome repair job and provided enough information about the repair issue. He was professional and arrived on time. The parts also arrived on scheduled.

Abi S,

Avon, CT
Excellent
January 15, 2024
Overall rating

Julian was so helpful and kind. I really appreciated how thorough he was and how he shared his wealth of knowledge. Very professional. Highly recommend!

Anya R,

Stone Mtn, GA
Moeller Service on dishwasher
January 14, 2024
Overall rating

He was awesome! Very knowledgeable and very nice! He did a great job!

Shannon M,

Georgetown, KY
Technician
January 14, 2024
Overall rating

Christopher arrived promptly. He was very professional and courteous and extremely knowledgeable about product.

Norma F,

Memphis, TN