KitchenAid Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

4.5K


Average Rating

4.7/5

Good Service
July 17, 2025
Overall rating

Confessor was very knowledgeable and helpful. And most importantly he fixed our issue!

Kathryn M,

Darien, IL
Refrigerator Service
July 17, 2025
Overall rating

Royce was excellent. He arrived on time, worked diligently. We had a complication (resolved) and we communicated well; Royce described the problem and we arrived at a satisfactory solution. (It is tough to work on a 26 year old machine.)

Daniel Y,

Minneapolis, MN
Bryan Shoemaker
July 17, 2025
Overall rating

Mark did a great job. Very experienced. 5 Stars We are very satisfied.

Bryan S,

Magnolia, TX
Sears dish washer repair service .
July 16, 2025
Overall rating

Excellent for repair of my dish washer and very social to share the progress.

Donald H,

Annapolis, MD
Great service
July 16, 2025
Overall rating

Prompt, professional and courteous. Very happy with the service. Thanks!

Jennifer W,

Roseville, CA
Client
July 16, 2025
Overall rating

Greg was very professional and diligent with the repair. He took time to identify the issue, although we are disappointed that Whirlpool/KitchenAid not longer makes the part needed for our ice maker. Greg's knowledge and work ethic is fantastic. He truly took good care and respect for our home while completing the repair! Thank you Greg!

Kelly J,

Westerville, OH
Incredible service.
July 15, 2025
Overall rating

Khalid is fantastic. He was knowledgeable and it did not take him much time at all to diagnose the problem with my dishwasher. After ordering the necessary part, he was able to fix it just as quickly in his next visit. I highly recommend Khalid to anyone needing service.

Frank H,

Bel Air, MD
Outstanding service
July 15, 2025
Overall rating

He provided an Outstanding service He is a great technician, he was very attentive and resolved every question and doubts I had. He has great communication skills and great customer service. I strongly recommend him and his services.

Alejandra S,

Brownsville, TX
The technician did a great job
July 15, 2025
Overall rating

The technician Jim and Bobby did a fantastic job. Both get 5 stars however, the automated system is a terrible experience.. There is no way to connect with a real person with either a question or a problem. It shows that the company doesn't care anything about the customer. It is truly shameful but who is there at Sears to care? No one.

Matthew F,

Johnson City, TN
John. Ice Maker
July 15, 2025
Overall rating

John did a great job with our ice maker diagnostic evaluation

Albert M,

Lakeway, TX