KitchenAid Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.3K
Average Rating
4.7/5
Extremely satisfied
Theodore was extremely professional. He was very prompt and a pleasure to work with.
Nancy H,
Ozark, MOExcellent
Fast and knowledgeable service. He arrived in a timely manner.
Paula M,
Morristown, TNNicolas
Nicolas is the best. He immediately identifies the issues, orders the parts, calls me in advance, and is extremely qualified and so professional. He is a great employee and always a pleasure.
Sandy G,
Fredericksburg, TXOutstanding service
Joanna is a great teacher, she was calm and provided her trainee Dave with excellent guidance. Both were a joy to have in our home. And the service provided was outstanding - fixing our ice maker issue!!!! Thank you
Beverly B,
Fernley, NVPatricio was great.
Patricio was very good, diagnosed, ordered the parts and fixed the issue. Sears scheduling was frustrating though, not being able to speak with a human... But we were happy with our technician.
Linda L,
Penngrove, CARancarlos
Very nice and informative tech. Quick and easy repair. His experience showed.
James B,
Santa Barbara, CASears dishwasher service experience
Brian was friendly and professional. He answered my questions and explained everything he was doing
Janice B,
New Albany, OHEXCELLENT, PRO TECH; EXT. !!POOR CUST. SERVICE; SCHED. SYS.
*UNPROFESSIONAL-UNETHICAL-LACK OF COUSTOMER SERVICE; CONSTANT CALL-ROUND ROBIN INEFFECTIVE PROCESS (TOTAL CALLS FOR US=32); MORE THAN 8 NO SHOWS FOR APPT.; LACK OF INTEGRITY W/WARRANTY CONCERNS; NO CONSISTENCY IN VARIOUS DEPT. REPORTS/CONVERSATION/CUSTOMER PORTAL! SCHEDULING IS absurdity-TOTALLY, LUDICROUS 7-6PM ; 8-5PM ; WAITING NOW 9+WEEKS FOR ...YET NO RESOLUTION
Penelope W,
Accokeek, MDSears app Appointment
Sears appointment services is terrible . I waited four days for someone to show up to fix my refrigerator. I would get a text the night before saying that The appointment was confirmed, but nobody would show up.. I will not be doing business with Sears home service any longer. I would have to call to find out that the appointment has been canceled and no one was coming. Four days of my life wasted, waiting for sears show up.
Marlene L,
Sunland, CAGreat job
He was extremely polite and knowledgeable. I'm so happy he was assigned to my project
Aimee H,
Saint Lucie West, FL