KitchenAid Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

5.3K

Average Rating

4.7/5

Appliance service
September 24, 2024
Overall rating

Great service, fast and efficient. Found the problem and resolved the issue.

Janice E,

Whiting, NJ
Rating for service
September 24, 2024
Overall rating

Rob was very professional. He diagnosed the problem with the ice maker and we were up and running in 15 minutes.

Anthony F,

West Palm Bch, FL
Josh
September 24, 2024
Overall rating

Josh was very good. Spent a lot of time on it even though he didn't have an explanation for the issue. He is welcome to come back.

William C,

Fayetteville, GA
A Different Recommendation
September 24, 2024
Overall rating

Problem: KitchenAid refrigerator turns itself off for no apparent reason. Tech visits in Jan and April did not resolve the problem; refrigerator turned itself off in September. Darious recommended that we have an electrician assess the "health" of the appliance outlets rather than replace a computer control panel - again. We'll see if he's correct.

Edward D,

Lutherville Timonium, MD
Great service once again!
September 23, 2024
Overall rating

Jay always goes the extra mile to make sure the repairs perform correctly. The repairs were double checked to make sure there were no further issues.

Allison F,

Boonton, NJ
Technician
September 23, 2024
Overall rating

Wells was extremely knowledgeable, efficient and knows her job well, was able to diagnose exactly, what was wrong.

Sandra Mondragon,

Bernalillo, NM
survey
September 23, 2024
Overall rating

Bobby was not the technician that serviced our microwave; Brent was. He did a very good job. The software you use to communicate with your customers is terrible. I had to text Brent to understand what was going on with my appointments.

Irene P,

Stanford, KY
Jeremiah P was so helpful!
September 22, 2024
Overall rating

Jeremiah P was so helpful! He came In ready to tackle the appliance issue we were having with professionalism and a friendly personality. He diagnosed the problem quickly, and thankfully it is something I can handle myself. Appreciate his help so much!

Jason H,

Ewa Beach, HI
Microwave/oven repair
September 21, 2024
Overall rating

Tom had to install an entire wiring harness and switches into our microwave/oven combo. He was extremely thorough and only left at 9pm. We live nearly 2 hours drive NW of San Antonio.

Susan C,

Fredericksburg, TX
Very helpful!
September 21, 2024
Overall rating

Jacob was great! Knowledgeable, friendly and patient with my affectionate dog. Gave me some good info on my appliance I would call him again!

Holy C,

Gig Harbor, WA