KitchenAid Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.3K
Average Rating
4.7/5
Knowledgeable and courteous
It was a pleasure having Juan repair our KitchenAid double oven. He was experienced, knowledgeable and provided a thorough explanation. He was personable and courteous. An asset for your organization.
Katherine C,
Wyckoff, NJTechnician
He was excellent with good service and was on time.
Barbara H,
Stockton, CAHe saved the day!
He was absolutely great! I couldn't ask for anyone better. I'd give him more stars if I could. Thank you so much!
Sharese S,
Concord, NCBest service excellence
The person came right on time and with a very short time was able to fix the issue!! We are ver happy with the overall experience!!!!! 5 Stars
Achilles K,
Aventura, FLJames was awesome
I had two burners on my Kitchen Aid downdraft range that were not functioning properly. James came out and diagnosed the issue, ordered the parts and today he came to fix it. It is working like a charm. James is very professional and a lovely gentleman. Wonderful service.
Margaret A,
Brighton, MISears service
Joey is the only good things about Sears so far in my almost 2 years of experience. He knows his stuff. Very knowledgeable professional and courteous. He makes Sears look good. It took almost 2 months to get it fixed but that is the Sears issue not technicians. I dread making call to Sears. They will transfer you 7 times and you each time you have to re identify yourself with full details and then they will drop the call. Very poor phone customer service. I have been waiting for my dishwasher to be fixed for the last 3 months. My appointment has been cancelled and rescheduled 6 times. Today they told me that they have no technicians available to help and as such could not give me an appointment date. Pathetic.
Shuja Y,
Madison, MSdishwasher repair
The technician was excellent He fixed the problem and was very courteous
Ingrid H,
Blaine, WAMicrowave repair
Always professional and clear about what is needed
Dr W,
Sacramento, CAKitchenaid Ice Maker
Very courteous, knowledgeable technician. Very surprised at the labor fee. Way more that I thought it would be.
Connie C,
Tiki Island, TXHomeowner
Great technician how to get to the root of the problem and get it resolved
John S,
Mequon, WI