KitchenAid Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.3K


Average Rating

4.7/5

Sears Tech Rating
March 03, 2025
Overall rating

Technician was good with updates and completed the repair quickly.

Penny W,

Van Buren, AR
Refrigerator
March 03, 2025
Overall rating

Tommy showed up on time put my fridge through All the tests, it passed no issues found and I told him if it happens again I'll record the sound. He is very nice and try's to figure things out to help if it goes out again.

Lorajean S,

Nazareth, PA
Robert was top notch, Sears not so much.
March 03, 2025
Overall rating

Robert was a great service technician. He explained everything, he was very thorough, and very polite. Sears corporate however, was not very helpful. This oven repair took over two weeks because Sears corporate didn't send the proper parts the first time Robert came to my house. I sent pictures and entered all of the information that was required when I asked for the service call. When Robert arrived, he had no idea what he was fixing and what he needed to do. That was very disappointing. Which meant poor Robert had to apologize at least five times for all the things that Sears corporate didn't send him that he needed for the repair.

Tish B,

Portage, MI
service call
March 03, 2025
Overall rating

great experience very nice person with a great attitude. did a great job

Simon P,

Brooklyn, NY
Microwave repair
March 03, 2025
Overall rating

Polite, professional, honest and on time. Knowledgeable about this and our other appliances.

Linda K,

Palm Bch Gdns, FL
Great job
March 02, 2025
Overall rating

Got the job done! Ice maker finally works ! Thank you!

Chris B,

St Louis, MO
Timothy's visit was a pleasure to behold.
March 02, 2025
Overall rating

It was a great to watch Timothy checking out the problem with our dishwasher. We greatly appreciated his capabilities.

Aaron S,

Roswell, GA
good
March 02, 2025
Overall rating

scheduling was a little rough it took 4 visits other than that ok no issues renford seemed to resolved the problem all is good thanks

Winnie D,

Trappe, PA
Great
March 01, 2025
Overall rating

Should of called sears sooner

Debbie P,

Yelm, WA
Wonderful
March 01, 2025
Overall rating

Robert was excellent. Very knowledgeable. He answered all of my questions.

Maria A,

Coral Gables, FL