KitchenAid Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.3K
Average Rating
4.7/5
review
Thank you! He was able to get the dishwasher working again.
Frank A,
Irvine, CAJake
Jake did an outstanding job. He quickly figured out the problem and resolved the issue. Thank you Jake!
Susan C,
Eagle, IDTechnician was Great!! Customer Service was Terrible!!!!!
My technician who repaired by dishwasher was great! He was on time and communicated well what the issues was, how much it would cost and what the repair would look like. He came out initially March 3 to perform the diagnostic. He ordered the part the same day while still at the house. I paid IN FULL at the time the part was ordered and the return trip for repair was scheduled, the following day March 4 8a-12p. I was contacted at 10a on March 4 that there was an issue with the part arriving and we needed to reschedule. Next available appointment was March 7 8a - 12p, so I reluctantly rescheduled. I received a cancelation TEXT at 10:46am stating there was an issue and I would need to reschedule. I tried for HOURS to reach a live person to talk to. Every number I called (and I tried about a dozen different #'s I found on-line) was automated. I was getting texts every time I tried calling and entering my information. I was finally able to get a live person, they apologized, and said they would escalate my concern and I would get a call back. By mid-afternoon, I reluctantly rescheduled AGAIN, not wanting to miss out on an available appointment Monday 3/10. Repair was completed this morning, thankfully. Again, to re-iterate, my technician was GREAT! The Customer Service provided by Sears Home Service was TERRIBLE!!
Justin B,
Portland, ORCleaned Refrigerator
Did a great job cleaning back of refrigerator. Knowledgeable.
Louis L,
Archdale, NCPleased!
The technician that came out was prompt and efficient in finding and solving my problem, I am very pleased with his service!
Tina C,
Schererville, INRepairs Completed
Enjoyed working with David. Job Well Done, Thank you again!!
Willie R,
Wichita Falls, TXBroiler element replacement
Casey was awesome and very professional. Would definitely call him again if I needed anything fixed
Sally W,
Monument, COEstimate refrigerator problems.
Good explanations, very helpful, very informative, seems like very experienced expert.
Loc D,
Irvine, CADishwasher Problem Fixed
Kevin was honest and reliable, I would highly recommend him.
Joshua M,
Gordonsville, VAChuck, dishwasher repair, 3/7/25
Chuck was timely, polite, efficient; we would recommend him to friends.
Elsa R,
Fresno, CA