Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Excellent service
Mr. Elijah was professional and polite. Arrived early which was excellent since it relieved me of long waits, thank you
Betty G,
Saint Peters, MOHonest
He was on time and told the honest truth. The freezer could not be repaired.
Margaret P,
Gaines, MITechnician
It took over a month for the parts and labor to get approved. The general phone number directs you to someone in Asia; unable to speak with someone in the US. Automated AI rescheduled appointment twice, unable to speak to anyone. Dispatch and AI notification not on same page. Very disappointed. Technician was courteous and on time. Explain what needed to be done to my refrigerator.
Doris A,
Schertz, TX10
Extremely knowledgeable and professional. I was pleased with the service rendered even though my unit is discontinued. Barry explained the situation indepth
Terris H,
Middletown, DEI don't understand..."title."
Mark was very knowledgeable in his expertise. Very respectful and kind and a pleasure to have in my home. Thank you Mark!
Joanne J,
Philadelphia, PAWasher inspection
Technician arrived as scheduled. Did a thorough evaluation and explained service options.
Anita A,
St Pete Beach, FLI don't know what that means
Very good experience. He explained everything to me in advance showed me before and after pictures and completely fix the problem. He gave me an opportunity to purchase service agreement. I used to have them I no longer want one.
Paul B,
Santa Cruz, CAGreat service provider
Jim was a very knowledgeable service provider and really took his time to be very thorough to help me understand the issue. He is a great representation of the company.
Suzanne B,
Montclair, CAService Call
Ricky did a great job finding out what was wrong with my refrigerator and explaining what he did and what might be a problem in the future.
Gary O,
Red Rock, TXJanelle
Was great quick and professional
Janelle H,
Minot, ND