Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.1K


Average Rating

4.8/5

Great refrigerator care
January 30, 2025
Overall rating

Very happy with service . Kept me informed , cleaned after making necessary repairs. Informed me of prevention care. Very courteous and friendly.

Elvia G,

Long Beach, CA
Clothes Washer and Dryer repair
January 30, 2025
Overall rating

John did an excellent job. He kept us informed about how the system works and did a very good job of repairing the two appliances. I wish the phone support from the company would be better. Different people told me different things and especially about the wait times.

Douglas B,

Gilbert, AZ
Someone to talk to
January 30, 2025
Overall rating

I submitted an order just to get someone I could talk to about my issue. Jeff was great and very helpful! On Oct 13th, it was determined that my microwave could not be fixed and that a new one would be ordered. Due to a shortage the microwave replacement did not arrive at my home until January 14th. After a week, I attempted to schedule someone to install it. Unable to schedule an installation I looked at my account and found that the original order had been canceled. I also received an email stating that now that my new GE (it was a Kenmore) microwave has been installed … blah blah

John N,

Concord, CA
excellent worker
January 30, 2025
Overall rating

The technician was perfect. He did an excellent job

Janet W,

Dorchestr Ctr, MA
Did a great job!
January 30, 2025
Overall rating

Was quick, efficient, and kind! Also took the time to explain the issue and what I could do in the future if encountered with another issue.

Daniel H,

Miami, FL
Work skill.
January 30, 2025
Overall rating

We were pleased with his work. He seemed well skilled at his job.

Marcus G,

Hubbard, OH
Excellent service
January 30, 2025
Overall rating

Fixed my dryer and explained what was the cause of the problem

Carnell J,

Peekskill, NY
Review
January 30, 2025
Overall rating

Friendly, got the repair done in good time! Checked washer out very well

Felicia F,

San Diego, CA
Excellent job
January 30, 2025
Overall rating

Kareem was professional, approachable, prompt, and finished quickly. Thanks for a cold fridge again!

Johan R,

Charlotte, NC
Julio Is Amazing!!
January 30, 2025
Overall rating

Julio was punctual, courteous and efficient. He is truly an asset to your service team!

Mark F,

Capitola, CA