Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.1K


Average Rating

4.8/5

Fixin and cleanin
January 31, 2025
Overall rating

Jose was knowledgeable professional and courteous. Was able to fix the issue quickly

Tom& F,

Yucaipa, CA
Washer repair
January 31, 2025
Overall rating

Mychael was the best tech you could ask for. He was quick, efficient and knowledgeable. A great asset to your company.

Jeffrey B,

Playa Del Rey, CA
Best service ever!
January 31, 2025
Overall rating

I wanna say thank you to Nelson not two hours one way to get to our home to repair our dishwasher, but he was very friendly and on time highly recommend

Sharon O,

Babson Park, FL
Dryer
January 31, 2025
Overall rating

He was very knowledgeable and understanding of the situation. He taught me what to look for if I have a problem again. Called me ahead of time which was really appreciated. Really a nice but professional person.

Sandra P,

Fallston, MD
Service
January 31, 2025
Overall rating

Sergio is very knowledgeable, very kind and understanding of customer needs. Sergio did all he could do to repair my machine the last several months and it's still not working. He just keeps replacing parts after parts at no fault to him he's just doing what he's told to do.

Joseph M,

Wheat Ridge, CO
Love the technician…very dis-datisfied with Sears
January 31, 2025
Overall rating

Technician could not resolve my issue because Sears stopped making the replacement part 2 years ago. The frig is not even 10 years old…horrible.

Jimmie K,

Highlands Ranch, CO
Repair of icemaker
January 31, 2025
Overall rating

He was very professional and thorough in troubleshooting and repairing the icemaker issues in our Kenmore refrigerator.

James B,

Chesapeake, VA
Stove repair
January 31, 2025
Overall rating

Miguel repaired my stove that had a faulty temperature sensor. The incorrect part had been sent but he was able to adjust the brackets so that the part fit correctly. He was very efficient and knowledgeable. Highly recommend Miguel.

Tom S,

Palatine, IL
Great service
January 31, 2025
Overall rating

Jose did a great job at fixing my washer. He answered all my questions that I had and had amazing customer service.

Jazmin M,

Hawthorne, CA
Technician
January 31, 2025
Overall rating

Very friendly and answered questions without hesitation. Knows his stuff.

Barbara L,

Los Angeles, CA