Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.1K


Average Rating

4.8/5

Great Customer Service
January 31, 2025
Overall rating

Great Customer Service, patient and helpful. 5 ⭐️⭐️⭐️⭐️⭐️ Your help very much appreciated

Clara P,

San Diego, CA
Owner
January 31, 2025
Overall rating

Mark went over and above to make sure the glass in my oven door was cleaned of streaks.

Barbara M,

Newbury, NH
Microwave repair - Barrett
January 31, 2025
Overall rating

The service technician was great But my time was scheduled from 8 am to 5 pm. I got a text message that the tech would be at my house at 1:15 pm. He never came till 6:45 pm and no called to tell me different. This is not good customer service at all. I feel scheduling could be alot better than this

James B,

Marietta, GA
Repair of dryer
January 31, 2025
Overall rating

Leroy was professional, knowledgeable and does excellent work! He made sure I was aware of the issue and how he repaired the machine! I would definitely recommend Sears and Leroy for any repairs to my friends based on this contact, lucky to have him as a employee thank you

Robert R,

Novato, CA
Technician Steve
January 31, 2025
Overall rating

Excellent experience knowledgeable and professional

Alan L,

Ann Arbor, MI
Great technician who showed up and followed through.
January 31, 2025
Overall rating

Scott came on time and did an excellent job that should have been done 1/4/25. The technicians before him was no call no show. Scott thank you I truly appreciate everything you did to make my life normal again.

Julia J,

Randallstown, MD
Great service.
January 31, 2025
Overall rating

Robert was very professional and knowledgeable. He is also very personable.

Marie,

San Antonio, TX
Garbage disposal broken
January 31, 2025
Overall rating

Easy to set up an appointment, and good notifications on follow up. The technician who came was excellent. Very good service.

Patricia H,

Sonora, CA
Great Support
January 31, 2025
Overall rating

He was kind, knowledgeable, and fast! My dryer is heating again. Thank you!!!

Sheena T,

Shingle Spgs, CA
Repair of Washing Machine
January 31, 2025
Overall rating

The original tech saw the poblem and ordered the part. So far, it was installed; and it worksl

Stephan K,

Hayward, CA