Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
41.2K
Average Rating
4.8/5
Great
Great job by Carlos. It now works great. Great job
David M,
Corp Christi, TXService call
On time ,he explained what he was doing as he worked
Daniel S,
Loves Park, ILDryer repair
Terrell was courteous and professional. He completed the job in a timely manner.
Domingo H,
Chicago, IL5
Good service, very knowledgeable! Knowing right away the problem was!
Clarence N,
Chicago, IL5
5 courteous friendly prompt. Handled the problem quickly and efficiently
Jeannette R,
Longview, TXService
Amazing service and was great help. Helped me very much
David B,
Chicago, ILHector
Very nice guy, even though he's a Yankees fan. Good job overall.
Tom G,
Willow Springs, ILGreat
Clevens called and verified the problem, said he would be there in 25 minutes, he was. He efficiently found the problem, fixed it, checked the registers, checked the coolant and everything was completed in about 30 minutes. An excellent technician
Carol C,
Atlanta, GAExcellent
Didnt give up fixing it! Very nice & well mannered
Susan O,
Charleston, SCService by Jose
Jose was on time and thorough in his detection of the problem with our refrigerator. Prior to setting the appointment for him to come, I talked with someone in the parts department to make sure that parts still existed for our 11 yr old refrigerator. That person said that there were over 100 different parts that related to the problem we were having. As it turned out, one part that was needed could not be obtained. It seems to me that in that situation, a discount to the service fee should be given since I would not have booked the service if I knew that the needed part was not available. I am thankful to Jose for finding this out before I proceeded to book a repair.
Sharon G,
Torrance, CA