Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Refrigerator Service
February 11, 2025
Overall rating

Very professional and straight forward in his explanations. Appreciated the choices provided moving forward.

Sylvie C,

Arlington, VA
Excellent Service
February 11, 2025
Overall rating

I called to have the water and ice fixed, which was shut off 5 years ago, on a refrigerator and freezer. He was very pleasant and informative upon arrival and let us know what he was doing. He ordered the part and then came back after the part arrived to install it and check the system for leaks. None were found and hopefully, it will stay that way. Steven is a great example of EXCELLENT customer service and a pleasure to work with. I would recommend him to everyone for repairs.

James W,

Idaho Falls, ID
I have no idea what this u
February 11, 2025
Overall rating

Good result

Claude F,

Maumelle, AR
Washer repair
February 11, 2025
Overall rating

Robert diagnosed and fixed the issues in 20 minutes! Great job.

Theresa G,

Minneapolis, MN
Five star review
February 11, 2025
Overall rating

Daniel did a great job checking out my dishwasher, getting parts ordered and coming back and installing the parts. He's very professional and very knowledgeable.

David Y,

Odessa, TX
Fixed washer
February 11, 2025
Overall rating

Jarrod was professional, found and fixed the problem with my washer quickly. I would highly recommend Jarrod to fix any of my appliances

Deborah C,

Bensalem, PA
Light 💡
February 11, 2025
Overall rating

On time, professional, installed new light bulb. They said I couldn't/shouldn't do myself..but I think I could've if I got a human on phone to guide me how to take cover off

Lisa S,

Flushing, NY
Excellent Services
February 11, 2025
Overall rating

David was an excellent technician. Worked in a timely and efficient manner. Very organized.

Barbara,

Boonton, NJ
Home owner
February 11, 2025
Overall rating

Solved problem quickly and promptly

Kim N,

North Canton, OH
Whole experience bad accept tech
February 11, 2025
Overall rating

Dan was great but am tired of appointments being changed and having to keep Checking for changes in the tech link. Sears should call if they are rescheduling. This has happened several times. Also the wait was ridiculous 3-4 weeks without a dish washer - really? We never had that before with Sears - you need to hire more service men.

Virginia H,

Aurora, CO