Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.2K


Average Rating

4.8/5

Good
March 31, 2026
Overall rating

He was good. He addresses the problem and worked to resolve it

Steven R,

Bristol, CT
Ramiro
March 31, 2026
Overall rating

Great tech and very fast at his work. Takes pride in his job and work

Shawn O,

Maxton, NC
Excellent service
March 31, 2026
Overall rating

Excellent service and job well done. Dryer works now. Would recommend.

Kathy S,

Cullman, AL
Home owner Charles E. Davis
March 31, 2026
Overall rating

Great job very professional , very knowledgeable an asset to your business

Charles D,

Hickory, NC
Washing machine repair
March 31, 2026
Overall rating

I appreciated the work of Richard, he confirmed what was wrong, went and got the parts and then installed. I did have a problem with machine shaking too hard during one of the cycles, okay on next wash. Will call you if continues.Also want to mention Greg on video appointment who was very helpful in set up this appointment and details that had not be solved by your AI tech, finally got to talk to a live person. Hope I can continue to feel confident with this repair service .

Sharon N,

Ft Lauderdale, FL
Excellent
March 31, 2026
Overall rating

He was wonderful. He was very knowledgeable and efficient and polite. Thank you for having an employee like Peter.

Jill R,

Pikesville, MD
Don, the technician and Sears service
March 31, 2026
Overall rating

Don is an excellent technician, a real professional . Sears customer service stinks, the automated system is very restrictive, no interaction, take it or leave it approach! This rigid auto system puts a shadow over the real service the technicians like Don provide.

Krish M,

Troy, MI
Professional, polite and kind!
March 31, 2026
Overall rating

Very good experience with Julian. I recommend him! Unrelated to Julian, Sears should have a real person in the phone, not only automated messages…

Valerie B,

Cortlandt Manor, NY
Survey
March 30, 2026
Overall rating

Great, wonderful prompt experience. Well mannered with good social skills.

Norma D,

Valley Springs, CA
Repair technician
March 30, 2026
Overall rating

Josh was very professional and did an excellent job both in replacement and cleanup. Josh is an excellent asset to your company.

Debbie& M,

Nelsonville, OH