Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Excellent
February 11, 2025
Overall rating

Tad is an excellent worker. Very knowledgeable and knows what he is doing. He is also very pleasant to deal with.

Robert O,

Walton, NY
Great service
February 11, 2025
Overall rating

Richard was very helpful, prompt, and professional. He thoroughly explained the yearly plan and I opted for that.

Michelle L,

Salisbury, MD
Right on time...!
February 11, 2025
Overall rating

Had issue with dryer, was hoping to have resolved before the snow storm. Got a same day appointment, technician was on time, diagnosed and made repair. Thank you Walton!

G Cotton,

Bowie, MD
Microwave Repair
February 11, 2025
Overall rating

My repair appointment was moved up and David came in, heard my concerns and got my microwave up and running in the first visit!

Cheryl G,

Fosters, AL
Knowledgeable and friendly technician
February 11, 2025
Overall rating

Scott arrived on time and was helpful on diagnosing the problem.

Frances C,

Dallas, TX
Great Service
February 11, 2025
Overall rating

Service was great but appt was 930-11 and technician arrived 130.

Lisa V,

Wilmington, DE
Washing machine repair
February 11, 2025
Overall rating

Christopher was very professional and helpful. He showed me how the machine worked.

Sylvia A,

San Jose, CA
On Time Service
February 11, 2025
Overall rating

Charles was punctual and delivered excellent service. Great job Charles!

Melanie B,

Detroit, MI
fix washing machine
February 11, 2025
Overall rating

James was good arrived at 7:40pm!! He was in College Station. This was my 5th appointment with SEARS one month and counting. I Think this was way to long for a repair appt. with dates sitting and waiting. You ask me to confirm on my phone but then you email when you cancel! I feel the communication should all be by phone. Don't bounce from phone to computer.

George H,

Katy, TX
Great Service
February 11, 2025
Overall rating

Great customer service! Nicolas analized the problem with the washer and gave great advice to avoid future problems.

Angel R,

Guaynabo, PR