Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.2K
Average Rating
4.8/5
Great Customer Service
Although my washer could not be repaired, Tyrese had excellent customer service.
Maurice C,
Petersburg, VAGenevieve Perez
since all my trouble with I will cancel my insurance and never deal with Sears ever again.
Genevieve Petez,
Sacramento, CARefrigerator repair
Thank you for the courtesy and professionalism provided during this visit. I really appreciate your effort to help with the repair and the cleanup after the work is complete. Thanks, Victor
Victor P,
Garden Grove, CADishwasher repair
Very efficient and brought what he thought might be needed.
Mary S,
Spanaway, WAInstall motor etc.
Hugo is a very good technician and great person. Did the job in no time.
Helen G,
El Paso, TXTravis is an expert
Travis knows what he's doing and is thoughtful and kind.
Mary V,
Kamuela, HIReview for Julian fixing my dryer
He was very pleasant and fixed my dryer quickly and without leaving a mess.
Sheila A,
Savannah, GAA Pleasure
Martin was a pleasure. I was lucky enough to have him for the diagnosis of issues & completion of repairs after the parts arrived. He was a pleasure to talk to, courteous, thorough, ensured there was no mess, and did an excellent job of completing the repairs in a timely fashion. Would be happy to have him back for any future repairs needed.
Melanie O,
Ozark, MOExcellent tech
Knowledgeable and professional and pleasant and kept my safety first
Yvette L,
Bryans Road, MDWasher Doctor
He pleasantly presented himself and saw the old washer, complimenting it as a very good washer. He listened carefully to my issues and checked the appropriate parts. He replaced some worn pieces and tested the washer before leaving. He even said to call back if the problem returns and suggested that the lid might have an issue if the load becomes unbalanced. Adjusting the load should bring the lid down to the proper level to continue the cycle if the pausing issue returns. His explanation was simple to understand and very appreciated. Thank you, Johnny and Sears, for the expertise.
Christine C,
Glendale, CA