Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.2K


Average Rating

4.8/5

Technician
February 06, 2025
Overall rating

Yariel was professional, and knowledgeable and solve the issue we had with our microwave thank you.

Jose A,

Miami, FL
Kenmore oven repair
February 06, 2025
Overall rating

James arrived at time expected on Monday and was professional and friendly. He discovered the issue with my oven and after I agreed to proceed with the repair, ordered the part needed and set up a return visit for Thursday to complete the repair. He arrived first thing today and completed the work in about 25 minutes. Oven is up and running again and I am more than satisfied with the experience. Definitely 5 stars! No complaints!!

Joyce G,

Farmington, NH
Nice technician
February 06, 2025
Overall rating

Josh explained every part of the orocess. He is knowledgeable and courteous.

Michael P,

Romeoville, IL
Stove circuit board
February 06, 2025
Overall rating

He was here less than 10minutes. I demand the service call not deducted from the $150 discount coupon! I told three people, on the phone, the issue was the circuit board. I gave the model number, took pictures. The technician should have received this information! Only a call, not service call, to tell me the part is not available! Also, the technician signed for me! I ask that the discount coupon go back to $150!

Martin F,

Northbrook, IL
Washer
February 06, 2025
Overall rating

I've never had a problem with using Sears home service. Our technician, Monty was courteous, timely, efficient and very knowledgeable about the washer that needed to be repaired. We appreciated his helpfulness and suggestions for avoiding future problems.

Arnold P,

Chicago, IL
Washing Machine
February 06, 2025
Overall rating

He was very nice and professional

Sharlene I,

NY
The Best
February 05, 2025
Overall rating

Great service. Thanks for the phone call regarding his estimated time of arrival. Technician very skillful and knowledgeable. Answered all questions.

Edna H,

Houston, TX
Washer/dryer repair
February 05, 2025
Overall rating

Fabulous ! Efficient, prepared, on time Had to order parts

Donald R,

Waikoloa, HI
Dryer repair
February 05, 2025
Overall rating

Friendly and professional. Explained what he was looking for, what he found, and what he needed to do. Service was pleasantly brief and resolved the issue.

Rene K,

Mililani, HI
Great competent service
February 05, 2025
Overall rating

Ignacio found a problem that Victor missed. After 3 service calls with 3 deductibles our fridge may be fixed. I object to paying all these deductibles when the problem wasn't fixed What say you.

Charles B,

Wellton, AZ