Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.2K


Average Rating

4.8/5

Home owner
February 05, 2025
Overall rating

Walter was curious, professional, and knowledgeable of the product he came to service.

Carolyn W,

Virginia Bch, VA
Repair tech
February 05, 2025
Overall rating

Although I wasn't there because my father is slowly passing away, my son was there and the technician seemed to be able to get to the point to fix it and I'm just appreciated that you guys came out as soon as you did

Annette G,

Cincinnati, OH
What
February 05, 2025
Overall rating

Tom and Max were very knowledgeable, friendly and efficient. They explained my problem to me and what needed to be done to fix it. They were both great.

Adele V,

Grand Rapids, MI
Refrigerator repaired ,I am giving him a top star 5
February 05, 2025
Overall rating

The mechanic was professional and hard working,respectful, and exemplary

Arackaudiyi R,

Hicksville, NY
Great job, faster than expected
February 05, 2025
Overall rating

The part for the washing machine arrived more than a week before the scheduled date. I sent a text to Naser S, saying that the part had arrived. He texted that he hoped to get to me the same day. The appointment was rescheduled for 12-4 pm, but he showed up at about 10:30 am and was all done, after having shown me how the was cycle was now operating property, by about 11:30 am. Excellent work!

Stephen L,

Bethesda, MD
Technician
February 05, 2025
Overall rating

Daniel was very professional and listened to my wife and my concerns regarding our dishwasher. He answered all of our questions and he explained to us what was wrong with our dishwasher. Daniel explained the next steps we needed to take to get our dishwasher fix. We were very pleased with the service we received.

Keith J,

Gainesville, FL
Grandma
February 05, 2025
Overall rating

Very respectful and knowledgeable

Ibou T,

Bethesda, MD
David
February 05, 2025
Overall rating

Great service very knowledgeable and on time, time to explain and tips

Gilberto V,

Orlando, FL
Knowledgeable
February 05, 2025
Overall rating

Polite, courteous and thorough. Would not hesitate to call Sears for service again.

Lauren S,

Miami, FL
Refrigerator Repair
February 05, 2025
Overall rating

Roosevelt replaced the faulty part with the new one. Tested; all in working order. Very pleasant, courteous and professional. All work completed and area left clean.

Walter C,

Glendale, NY