Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.2K


Average Rating

4.8/5

10
February 06, 2025
Overall rating

Extremely knowledgeable and professional. I was pleased with the service rendered even though my unit is discontinued. Barry explained the situation indepth

Terris H,

Middletown, DE
I don't understand..."title."
February 06, 2025
Overall rating

Mark was very knowledgeable in his expertise. Very respectful and kind and a pleasure to have in my home. Thank you Mark!

Joanne J,

Philadelphia, PA
Washer inspection
February 06, 2025
Overall rating

Technician arrived as scheduled. Did a thorough evaluation and explained service options.

Anita A,

St Pete Beach, FL
I don't know what that means
February 06, 2025
Overall rating

Very good experience. He explained everything to me in advance showed me before and after pictures and completely fix the problem. He gave me an opportunity to purchase service agreement. I used to have them I no longer want one.

Paul B,

Santa Cruz, CA
Great service provider
February 06, 2025
Overall rating

Jim was a very knowledgeable service provider and really took his time to be very thorough to help me understand the issue. He is a great representation of the company.

Suzanne B,

Montclair, CA
Service Call
February 06, 2025
Overall rating

Ricky did a great job finding out what was wrong with my refrigerator and explaining what he did and what might be a problem in the future.

Gary O,

Red Rock, TX
Janelle
February 06, 2025
Overall rating

Was great quick and professional

Janelle H,

Minot, ND
Excellent Service Call with Neal
February 06, 2025
Overall rating

Neal called early in the day to establish a timeline. He kept me informed & let me know when he was 20 minutes away. He was polite, friendly, knowledgeable & went to work immediately. He described what he was doing, why, & answered all my questions. I am VERY happy with the visit & the results. Sears is lucky to have him.

Diana W,

Austin, TX
Excellent service!
February 06, 2025
Overall rating

Raymond was extremely knowledgeable and very professional. He had the problem diagnosed and resolved in under 30 minutes. I can't say enough about how great he was.

Katherine K,

Westchester, IL
Service provided by Noah
February 06, 2025
Overall rating

He was a knowledgeable serviceman and always keep me informed when he was arriving. He went above to answer any questions I had.

Joyce F,

Wylie, TX