Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Home owner
February 11, 2025
Overall rating

Solved problem quickly and promptly

Kim N,

North Canton, OH
Whole experience bad accept tech
February 11, 2025
Overall rating

Dan was great but am tired of appointments being changed and having to keep Checking for changes in the tech link. Sears should call if they are rescheduling. This has happened several times. Also the wait was ridiculous 3-4 weeks without a dish washer - really? We never had that before with Sears - you need to hire more service men.

Virginia H,

Aurora, CO
Determination
February 11, 2025
Overall rating

Edward was very professional. He told us step to step what he was going to do . He never gave up fixing the refrigerator that is 24 years old. We now have water and ice!! Very caring and friendly. We were very happy to have Edward here to fix it. I would recommend Edward to anyone.

Muriel T,

Staten Island, NY
Kenmore refrigerador
February 11, 2025
Overall rating

Technician was friendly and knowledgeable, not satisfied on how long it took for the necessary parts to be delivered after it was ordered by the technician. Multiple reschedule because of parts order not available to the technician.

Jose G,

Portage, IN
Everything as it should be
February 11, 2025
Overall rating

My old dryer had a few issues. The technician completed the repair quickly and it works like new.

Robin O,

Western NY
Kenneth's service
February 11, 2025
Overall rating

Excellent service, notified right time of arrival, had right tools, exactly knew what to do and helped to resolve/repair our problem.

Ravi N,

Odessa, FL
Oven
February 11, 2025
Overall rating

Excellent service

Norma&willi F,

Egg Hbr Twp, NJ
5️⃣
February 11, 2025
Overall rating

He was on time and efficient

Michael I,

Massapequa Pk, NY
Great technician
February 11, 2025
Overall rating

Hector called first. He was on time, courteous and fixed the problem with my dryer.

Nancy H,

W Hempstead, NY
Gas stove heating again.
February 11, 2025
Overall rating

Prompt, got the job done, and I used it that night.

Mark B,

Franklin, TN