Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.2K


Average Rating

4.8/5

Review of order# 000476611750810
February 07, 2025
Overall rating

The technician was excellent. The system ordering the required part marked the part as "delivered". The technician couldn't find the part at the time for our appointment; it turned out that the system had failed to order the part, and the technician had to reorder. This delayed our repair by one week. We almost canceled. This is not acceptable.

Dulce G,

Canton, NC
Counter top to burner
February 07, 2025
Overall rating

Great services on fixing problems of our counter top burner

Mary N,

Houston, TX
Excellent and Professional
February 07, 2025
Overall rating

Patrick knew what he was doing. He was efficient, courteous and proficient.

Geraldine E,

Oxnard, CA
Diagnosing 12 y/o Kenmore Refrigerator
February 07, 2025
Overall rating

Supurb service to diagnose electronic circuit board problem on aging refrigerator. All necessary parts were no longer available. Cost, if available too high. Best to replace unit if it fails again. Work around to immediate replacement. Very satisfied. I hope I always get Rob for service visits.

Jerold A,

Stuart, FL
Efrain
February 07, 2025
Overall rating

Thank you Efrain and thank you sears! Efrain was polite, clean, professional, and got the job done.

Courtney F,

Chicago, IL
Appliance Repair
February 07, 2025
Overall rating

James was professional and completed the job quickly. He had the parts to fix the appliance with him.

Aaron M,

Vancouver, WA
Refrigerator
February 07, 2025
Overall rating

Craig is always professional and friendly. He has worked in several of our appliances and is very knowledgeable. He makes repairs easy and painless.

Philip S,

Bay City, TX
Technician rating
February 07, 2025
Overall rating

Courteous, knowledgeable and helpful. Took time to explain problem.

Antony N,

Erie, PA
Fixing of my washer
February 07, 2025
Overall rating

The technician was very nice, kind and knowledgeable and was able to fix my washer in a very timely manner.

Caroline W,

Benton, AR
Refrigerator compressor replacement.
February 07, 2025
Overall rating

Excellent services. Technician was on time, worked hard and neatly, and was very professional.

Richard S,

Acton, MA