Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Good job
February 13, 2025
Overall rating

Good job Gregory! Our washer is fixed and working fine.

Linda S,

Dublin, OH
Try to make my ice maker work.
February 13, 2025
Overall rating

Armando tried to fix my ice maker so it would work but he couldn't get into the wires under the refrigerator. They were to fa back. He contacted someone to explain the problem and they tried to find a new bisk door but were not able.Some one is suppose to call or email me to give me an option about getting a new refrigerator in a few days. Everything works except I can't get any ice for the ice maker. I can get water but not ice.

Nancy W,

San Diego, CA
1st time needing dryer fixed.
February 13, 2025
Overall rating

He was very polite, explained to me what the possible issue was and explained what he replaced. Very respectful of not leaving a mess.

Maria G,

El Monte, CA
Water flow valve installed
February 13, 2025
Overall rating

Professional, Courteous customer service Friendly and on time

Patricia S,

Salinas, CA
So helpful and professional
February 13, 2025
Overall rating

This is the second or third time Blake has come out to our house to help. He's a very professional and friendly and does a very thorough job. Top-notch!

Marc Z,

Christiansburg, VA
Etick is a pro at Repairing Refergerators!
February 13, 2025
Overall rating

I am very pleased with Erick's work in finally getting my refrigerator working again. I am not not pleased with Sears for cancelling the repair appointment over five times since December and markng those cancellations as if they were at my request, leaving me without any refrigerator in the house and two minor children to care for without a refrigerator! After all these years with you and your warranty, and very few claims, I would have thought Sears would have been more responsible in their response time.

Linda B,

Manteca, CA
Great service
February 13, 2025
Overall rating

On time, efficient, tidy, courteous. Got the job done.

Storme S,

Alameda, CA
Service
February 13, 2025
Overall rating

Great experience

Jatana W,

Chesapeake, VA
Service visit
February 13, 2025
Overall rating

Francisco was so kind and he explained everything so well. Very professional.

Silvia L,

Houston, TX
my serivce repair
February 13, 2025
Overall rating

the technician did a great job . I would recommend him to any one !

Lance T,

Pocatello, ID