Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.2K
Average Rating
4.8/5
Francisco
Francisco is a valuable employee. He is professional and made effort to take care of the repair.
Dona M,
Granada Hills, CAFast and very professional
Sergio is a very professional and very in tune with repairing appliances, he is also a very down to earth gentleman and I highly recommend him to anyone for any repairs and services needed!
Robert A,
Liberty, TXJose is wonderful!!
Jose was wonderful !! he was polite, considerate and knowledgeable. a true joy!
Katherine W,
Los Angeles, CA5 star rating for James
James explained everything he was doing to fix my dryer,he is a pleasant and friendly man.
Daniel O,
Leeper, PAWasher repair
It was a very long ordeal, starting in August 2024. Having to deal with AI bots & unable to speak & converse with a human to explain the problem is so frustrating. I was scheduled and rescheduled 15 times. Obviously, something is definitely wrong with how your system is managed & operated. Fortunately, my issues were resolved once a human got involved. Your repairmen have been professional, respectful and friendly and since I have an extended warranty, I will continue to rely on the Sears service I have received over the past few decades, and I sincerely hope Sears will continue to value me as a customer.
Lynn N,
Honolulu, HIGood Job neat and clean
Alex was very pleasant and informative with the question I asked him
Diane A,
Whittier, CAExcellent Service
Cornelius was very courteous and helpful. I never had to worry about what he was doing. He explained everything step by step. He answered all my questions and concerns. I could not ask for a better experience.
Willie C,
Chicago, ILExcellent service
Very professional. He was was quick to diagnose the issue. It was up and running in no time!
Allen L,
Puyallup, WAGreat service
Very nice guy. Had the part needed and repair done quickly.
Travis R,
Vancouver, WAGreat Service!!!
Great communication and great customer service!. The technicians know their stuff . 150 % satisfied. Thank you .
Maria V,
Chula Vista, CA