Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Maintenance washer
February 14, 2025
Overall rating

Very helpful

Eva P,

Orange, CA
Repair
February 14, 2025
Overall rating

👍

Michele M,

Kailua, HI
Excellent and Professional
February 14, 2025
Overall rating

Very knowledgeable and professional. He fixed our 45 year old dryer!

Vicki W,

Westborough, MA
Stove repair
February 14, 2025
Overall rating

Kegan is the best. He is professional and knows what needs to be done. Happy anytime he is my service person.

Vicki A,

Elkins, WV
Stove Repair
February 14, 2025
Overall rating

Happy valentines Sears repair center! Our repair person was a real hard working women. She repaired my stove in 2.2 seconds. She came in assessed my stove and assured me it would be repaired. She went to her van to grab the part she needed, she came back in and it was done in 1.0 second upon her return. The girl is bad in a great way.

Jacquelyn C,

Chicago, IL
Kenmore dryer repair
February 14, 2025
Overall rating

Tech was knowledgeable and friendly. Repaired my dryer and in very reasonable amount of time. Thank you

Amy M,

Wooster, OH
Great Attitude, even at the end of the day
February 14, 2025
Overall rating

We were not happy when Sears Home Service gave us a service arrival time of 8am to 5pm, forcing us to stay home all day long. Especially when we requested service 5 days earlier. BUT, Stephen made up for all of that. Even though he got here at 4:50pm, he had a great attitude and took the time to explain everything to us. He diagnosed our issue the first time without any issues. Very professional and polite.

Larry H,

Conway, SC
Knowledgeable
February 14, 2025
Overall rating

The technician who came out today was the ONLY good thing about my dealing with Sears! I will never recommend Sears again and I will tell everyone who will listen about these past few weeks trying to get my washing machine fixed. Some of your people are not trained to even answer a phone!

John B,

Little Rock, AR
Erek G
February 14, 2025
Overall rating

Erek arrived exactly on time. He was thoughtful, courteous and professional. He followed up with me later in the day to inform me they no longer make parts for my water heater and that he has submitted the order to have a new one installed. He said to call him if I have any problems getting the new installation scheduled and he will follow up with the scheduling department for me.

Les H,

Decatur, GA
David was my repairman
February 14, 2025
Overall rating

David came out and repaired my machine. I was very pleased. It works fine now,

Judy D,

Tucker, GA