Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Nice guy
February 17, 2025
Overall rating

Nice guy he knows what he is doing very nice

Mr D,

Murrieta, CA
Appliance repair
February 17, 2025
Overall rating

Mr. Ronald was very professional, courteous and determined to get the job done and did get it done. Thank you Mr. Ronald.

Robert W,

Bartlett, TN
James is an awesome guy
February 17, 2025
Overall rating

This is the second time James fixed our microwave. He is a super organized and smart technician. Meanwhile he is a great person. He is an asset for Sears. We highly recommend him!

Timothy Z,

Bel Air, MD
5 Stars
February 17, 2025
Overall rating

very personable and explained everything. I would recommend him to anyone.

Dianna L,

Greenfield, IN
VERY PROFESSIONAL
February 17, 2025
Overall rating

Mr. Abdul explains to me in detail the issue with my dryer. I decline and thinking about purchasing a new one. He also gives me the information of purchasing from Sears and I decline that also. Overall, I thank him for the information.

Henrietta T,

Washington, DC
Refrigerator
February 17, 2025
Overall rating

Friendly and knowledgeable came when expected after to rescheduling two times

Stephanie C,

South Chesterfield, VA
Excellent
February 17, 2025
Overall rating

Excellent service all round. Very knowledgeable and very helpful/ friendly

Brenda D,

Jamaica, NY
Very good service
February 17, 2025
Overall rating

The tech arrived as scheduled and was courteous and professional in his manner. He appeared to be very knowledgeable about the appliance, diagnosed the problem quickly, and had the replacements parts with him. I was very impressed that someone texted me a couple of days before the appointment to request the model number and details about the malfunction; they said they would use that information to start diagnosing the issue and make sure the tech brought the appropriate parts with him.

Pamela A,

Woodbridge, VA
Good job!
February 17, 2025
Overall rating

prompt, friendly and skilled. exactly what is required. thank you

Mark C,

Wilmington, CA
Rating of Desmond
February 17, 2025
Overall rating

Extremely polite, explained everything clearly before the work was done and after it was done. He left the broken parts for us to see. Wonderful experience.

Stefan N,

Teaneck, NJ