Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Customer Service
Everything great - professional, on time, courteous and very explanatory on what he was doing.
Karen S,
Monterey Park, CAJosh
Very professional and knowledgeable. Took time to answer our questions.
Carol T,
Lac Du Flambeau, WI…
JD, our technician, was very helpful after the previous technician didn't show or call. The second technician also ordered the wrong part for our dryer. Communication could be improved; it's hard to get a live agent. This process took almost 4 weeks to complete. I understand the understaff.
Juliey T,
Tuskegee, ALStefan
Very nice and teaching the problem with the "easy" solution.
Roberto S,
Miami, FLWashing machine and dishwasher
Very knowledgeable, courteous . Very quick with replacement part on washer. Dishwasher was a problem but in no way his fault, came from factory with problems
Charles A,
Tulia, TXPrompt, professional service
Philip showed up on time, and thoroughly worked through my issue with the clothes washer, and solved it!
Keith L,
Pittsboro, NCKuris
Kurt provided great service. He was on time and very helpful.
Downard D,
Logan, OHservice provided by Caleb R
knew his way around the top loader too bad he couldn't order the wiring harness
Carla A,
Indianapolis, INWonderful person
Jay came in and was very friendly. He went right to work and fixed the washer. He was polite and did an outstanding job. Kudos to him!
Carol B,
Rockledge, FLDryer repair
Tim was very good communicating regarding his arrival time, what needed to be done, and job status at completion. He was a great representative for your company. Thank you.
David C,
Alexandria, LA