Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.2K


Average Rating

4.8/5

Washer repair
February 11, 2025
Overall rating

Robert diagnosed and fixed the issues in 20 minutes! Great job.

Theresa G,

Minneapolis, MN
Five star review
February 11, 2025
Overall rating

Daniel did a great job checking out my dishwasher, getting parts ordered and coming back and installing the parts. He's very professional and very knowledgeable.

David Y,

Odessa, TX
Fixed washer
February 11, 2025
Overall rating

Jarrod was professional, found and fixed the problem with my washer quickly. I would highly recommend Jarrod to fix any of my appliances

Deborah C,

Bensalem, PA
Light 💡
February 11, 2025
Overall rating

On time, professional, installed new light bulb. They said I couldn't/shouldn't do myself..but I think I could've if I got a human on phone to guide me how to take cover off

Lisa S,

Flushing, NY
Excellent Services
February 11, 2025
Overall rating

David was an excellent technician. Worked in a timely and efficient manner. Very organized.

Barbara,

Boonton, NJ
Home owner
February 11, 2025
Overall rating

Solved problem quickly and promptly

Kim N,

North Canton, OH
Whole experience bad accept tech
February 11, 2025
Overall rating

Dan was great but am tired of appointments being changed and having to keep Checking for changes in the tech link. Sears should call if they are rescheduling. This has happened several times. Also the wait was ridiculous 3-4 weeks without a dish washer - really? We never had that before with Sears - you need to hire more service men.

Virginia H,

Aurora, CO
Determination
February 11, 2025
Overall rating

Edward was very professional. He told us step to step what he was going to do . He never gave up fixing the refrigerator that is 24 years old. We now have water and ice!! Very caring and friendly. We were very happy to have Edward here to fix it. I would recommend Edward to anyone.

Muriel T,

Staten Island, NY
Kenmore refrigerador
February 11, 2025
Overall rating

Technician was friendly and knowledgeable, not satisfied on how long it took for the necessary parts to be delivered after it was ordered by the technician. Multiple reschedule because of parts order not available to the technician.

Jose G,

Portage, IN
Everything as it should be
February 11, 2025
Overall rating

My old dryer had a few issues. The technician completed the repair quickly and it works like new.

Robin O,

Western NY