Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Great customer service
February 18, 2025
Overall rating

Always goes above and beyond when he is here to service my appliances.

Tina M,

Dolton, IL
Service repair
February 18, 2025
Overall rating

Richard was very professional and efficient

Tammy& R,

Parkland, FL
Refrigerator Repair
February 18, 2025
Overall rating

Technician was very knowledgeable and replaced ordered parts in a timely manner. He explained what he was replacing gave us tips to help keep the refrigerator running properly.

Ruby S,

Burke, VA
Berry
February 18, 2025
Overall rating

Louis our technician was great. He found and the problem and quickly resolved it.

Randy B,

Fairless Hls, PA
Dwight
February 18, 2025
Overall rating

Dwight was very knowledgeable

Judy G,

Jupiter, FL
in home appliance repair
February 18, 2025
Overall rating

jim was super helpful, knowledgeable, and friendly one of the best technicians that have been to my house in a while, but five stars for sure

Lisa P,

New Castle, PA
Fridge Tech
February 18, 2025
Overall rating

David was kind with a pleasant demeanor and very helpful.

Lesvia C,

Hackensack, NJ
Alfredo was great...thank you, Sears!
February 18, 2025
Overall rating

Alfredo was great! Great customer service and he fixed our washer in less than 30 minutes. He saved us so much time. Thank you, Alfredo. Thank you, Sears. VP

VP,

Santa Ana, CA
Servicetech
February 18, 2025
Overall rating

Fast but need better payment reader/ or phone for card.

Susan J,

Rancocas, NJ
Refrigerator/Washer Repair
February 18, 2025
Overall rating

Ricardo L was awesome. He had to come out and rerepair my refrigerator after someone had already came out a couple weeks prior and claimed they had repaired it. The day the first man left it started doing the same thing it was doing before he supposedly repaired it. Ricardo came and assessed the problem, ordered the parts, came back and the problem was fixed. Not only did he fix my refrigerator, he fixed my washer the same day in the same manner. Ricardo is very intelligent, polite and professional. Thanks Ricardo...I will request you everytime.

JAH,

GA