Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Dryer repair
February 18, 2025
Overall rating

Roger arrived on time, was very courteous, and quickly diagnosed and fixed the problem of our dryer not heating up.

Martin C,

Mission Viejo, CA
Good Joe
February 18, 2025
Overall rating

Very polite and knowledgeable and explained everything told me what my problem was and was informative about how I should go about fixing it.

Harlan G,

Church Hill, MD
Oven fixed
February 18, 2025
Overall rating

Steven called to let me know his arrival time, and fixed the problem. Thank you.

Linda E,

Edison, NJ
Service call
February 18, 2025
Overall rating

Excellent. Darrell was professional. Quickly diagnosed the problem and methodically went about repairing/cleaning the Kenmore Dryer. He left the work area clean, cleaner than prior to his arrival. Definitely knows machines. Highly recommend him and Sears Svc.

Raymond W,

Wayne, NJ
Excellent service, very personable and informative - a credi
February 18, 2025
Overall rating

Peter the repair man is a credit to the company. Very personable helpful and informative

Ewan W,

Wheaton, IL
Efficient, knowledgeable & pleasant!!!
February 18, 2025
Overall rating

Efficient, knowledgeable & pleasant

Doug K,

Hendersonville, NC
Kelvin was great
February 18, 2025
Overall rating

Kelvin checked in with me first thing this morning, was on time and completed the part swap quickly and cleanly. Appreciate his responsiveness and work!

David A,

Tomball, TX
Repair dryer
February 18, 2025
Overall rating

Ernie was quick and very experienced. We were glad to have him on the job!

Brent M,

Rch Cucamonga, CA
Tech David
February 18, 2025
Overall rating

He did a great job. Was about an hour and a half late. But I can except that for all he had gone through on the job before me. But Sears needs to do better in keeping customers update if a technician is hung up on a job.

Ernest T,

Lynchburg, VA
Very satisfying
February 18, 2025
Overall rating

Not pleasant to hear the washer making squeaky noises. But the technician came here early and figured out what's what and finished in less than 90 minutes. Thanks

Daniel F,

Staten Island, NY