Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.2K


Average Rating

4.8/5

Professional and Knowledgable
April 01, 2026
Overall rating

Communication was good, service was professional and very helpful explaining the issue causing the problem. Shared the next steps as to what I could expect as far as communication and problem solving if the part could not be located and the washer would likely need to be replaced.

Sara S,

Town Creek, AL
Was very knowledgeable very respectful did an excellent job
April 01, 2026
Overall rating

Was very respectable very knowledgeable about the repairs did a okay job appreciate it thanks so much

James B,

Los Angeles, CA
Nice
April 01, 2026
Overall rating

He was a very nice guy very knowledgeable and very patient

Ana B,

New York, NY
Excellent service
April 01, 2026
Overall rating

He was in the area when I booked a repair online. He showed up within 30 minutes and diagnosed the problem immediately. It was fixed 10 minutes later. Other than a large labor charge for a few minutes work, it was terrific.

Paul K,

San Diego, CA
Great customer service
April 01, 2026
Overall rating

Samar was great in the repair work that he provided! He arrived and greeted me with kindness and professionalism and got right to work. He kept me informed about the work throughout the process until the job was completed. He double checked his worked before leaving and made sure I was satisfied with the repair and that was very much appreciated! I will definitely recommend him to family and friends. Keep up the great work Samar 🙂

Quinitia J,

Valparaiso, IN
Kenmore 80 series dryer repair
April 01, 2026
Overall rating

Very good service would use them again, Michael was professional and knowledgeable on the repair.

Mark L,

Maryville, TN
I gave him a 5 star rating.
April 01, 2026
Overall rating

I I gave him a high rating. Do not charge me for this visit as you said you will send me a receipt. Also Marcus was very helpful .

Madeline C,

San Francisco, CA
Amazing Repairman
April 01, 2026
Overall rating

Wonderful representative for Sears. Professional, courteous & knowledgeable. He fixed my dryer quickly. Thank you Sears for hiring competent professionals

Judy S,

College Sta, TX
Very good service
April 01, 2026
Overall rating

Very good service and service on time as scheduled per office

Jorge D,

San Juan, PR
Excellent Service
April 01, 2026
Overall rating

Bob was professional and thorough as he repaired our dryer! He used covers for his feet on this rainy day! He explained everything that needed replaced!

Garrison M,

Tionesta, PA