Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.2K


Average Rating

4.8/5

Excellence
April 02, 2026
Overall rating

Very personable, knowledgeable, and professional. Was proactive in solving a scheduled appt that your system failed.

John B,

Henderson, NV
Rate service on washer
April 02, 2026
Overall rating

Durrell arrived right on time, he asked questions to clarify the problem with our washer and then diagnosed what was needed. We appreciate his time and patience to provide us a solution . He was told that Corporate would be ordering us a new machine . Thank you

Richard P,

Saint Clair Shores, MI
Very professional and thorough
April 02, 2026
Overall rating

Both representatives who came were on time spent time trying to find the part which was not available and explained very thoroughly. What thr probłem was. II have no doubt they will follow through in a timely and efficient manner.

Linda S,

Cedar City, UT
Honest
April 02, 2026
Overall rating

I felt Ethan was honest, knowledgeable and hard working. Thanks!

Rebecca R,

Selinsgrove, PA
Professional and courteous
April 02, 2026
Overall rating

Was able to make repairs in a timely manner. He was very informative on what was wrong.

Anthony G,

Escondido, CA
Dishwasher Repair
April 02, 2026
Overall rating

Very professional service that I received from Jim , he is knowledgeable of machine and provides the best service.

Usama A,

Staten Island, NY
Thankful for the service from Joseph with Sears.
April 02, 2026
Overall rating

I was very well pleased with the service Joseph provided. He was very knowledgeable, he answered all of my questions, he was very friendly and personable as well!

Lori O,

Akron, OH
TRAVIS
April 02, 2026
Overall rating

Travis was very polite and professional. He was the best!!!

Richard S,

Millersburg, PA
Washer repair
April 01, 2026
Overall rating

Victor was very friendly and completed the service efficiently and effectively!

Bernadette J,

Peoria, AZ
Great, awesome, very nice,
April 01, 2026
Overall rating

Great, awesome, very nice, highly recommended, our fridge is running again, repair was cheaper than to buy a new one

Claudia S,

Hastings, MI