Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.2K
Average Rating
4.8/5
Stove repair
Kegan is the best. He is professional and knows what needs to be done. Happy anytime he is my service person.
Vicki A,
Elkins, WVStove Repair
Happy valentines Sears repair center! Our repair person was a real hard working women. She repaired my stove in 2.2 seconds. She came in assessed my stove and assured me it would be repaired. She went to her van to grab the part she needed, she came back in and it was done in 1.0 second upon her return. The girl is bad in a great way.
Jacquelyn C,
Chicago, ILKenmore dryer repair
Tech was knowledgeable and friendly. Repaired my dryer and in very reasonable amount of time. Thank you
Amy M,
Wooster, OHGreat Attitude, even at the end of the day
We were not happy when Sears Home Service gave us a service arrival time of 8am to 5pm, forcing us to stay home all day long. Especially when we requested service 5 days earlier. BUT, Stephen made up for all of that. Even though he got here at 4:50pm, he had a great attitude and took the time to explain everything to us. He diagnosed our issue the first time without any issues. Very professional and polite.
Larry H,
Conway, SCKnowledgeable
The technician who came out today was the ONLY good thing about my dealing with Sears! I will never recommend Sears again and I will tell everyone who will listen about these past few weeks trying to get my washing machine fixed. Some of your people are not trained to even answer a phone!
John B,
Little Rock, ARErek G
Erek arrived exactly on time. He was thoughtful, courteous and professional. He followed up with me later in the day to inform me they no longer make parts for my water heater and that he has submitted the order to have a new one installed. He said to call him if I have any problems getting the new installation scheduled and he will follow up with the scheduling department for me.
Les H,
Decatur, GADavid was my repairman
David came out and repaired my machine. I was very pleased. It works fine now,
Judy D,
Tucker, GAMicrowave fix
Great job. I was very happy with the service I recieved. Very through!
Deanna D,
Romeoville, ILService with a smile
Thank you for your great service. We all appreciate it. Washer was repaired in a timely manner and well informed on part.
Kenneth H,
Lagrangeville, NYFixed the issue!
Elijah was very professional, courteous, and efficient. He changed out the parts very quickly and fixed the issue. I would recommend Sears service based on Elijah's customer service.
Kathleen T,
El Paso, TX