Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Refrigerator repair
February 21, 2025
Overall rating

Patrick did a great job and communicated where the problem was

Doug C,

Springfield, OR
Washer service
February 21, 2025
Overall rating

Brad did a fantasize job today, great customer service, very happy with the results!

Joseph S,

Allentown, PA
Excellent Service
February 21, 2025
Overall rating

Besides telephone alerts on his arrival time, Ian was thorough and explained the process that he was using to check out each of the appliances. He made suggestions on how to improve the performance and usefulness of two appliances. All-in-all he was fantastic.

A,

Decatur, GA
Great service
February 21, 2025
Overall rating

Daniel was very courteous, professional and knowledgeable. He is an asset to your company.

Marianne M,

Ontario, CA
diagnose refrigerator not cooling
February 21, 2025
Overall rating

William was right on it. in short order he knew precisely what the issue was and explained what is involved in making the repair and will search for OEM parts, a fan, which was not available because this unit is tagged as outdated and no OEM part was available. I asked William to leave the part number for the part/s in the event I could locate a used part. If not I will replace the refrigerator... I had purchased this refrigerator knowing it was new old stock, It lasted three years. Tell William Thanks.

Michael F,

Pahrump, NV
Replacement of Refrigerator part
February 21, 2025
Overall rating

Charles was timely and precise and paid attention to detail. His service was outstanding

Wayne Izumi,

Kaneohe, HI
Great Julio
February 21, 2025
Overall rating

Julio was cheerful, polite with proper detailed information to do his technical duty.

Linda B,

El Centro, CA
Washing machine repair
February 21, 2025
Overall rating

Justine is great. Good service. Appreciate his service

Eugene C,

Long Beach, CA
R
February 21, 2025
Overall rating

Curtis was very professional and it showed great expertise in doing his job. Assessing the situation and dealing with the insurance company. I was very happy with him

Mike P,

Port Orchard, WA
The second time around
February 21, 2025
Overall rating

I would like to think the Sears technician for his great work he was quick he repaired it quickly The only problem I had with the whole entire thing was is when we tried to get signed up for the Sears home protection the person that got me set up was kind of hard to understand

William T,

Fresno, CA