Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Juan was great and very knowledgeable and professional
April 29, 2026
Overall rating

Scheduling follow ups with you people is awful. You should rethink using AI for everything. Hire some humans. This isn't good business.

Linda F,

San Antonio, TX
Shane is great!
April 29, 2026
Overall rating

Shane is very knowledgeable and polite. I would give him 10 stars if I could.

Laurie R,

Inyokern, CA
Great Service
April 29, 2026
Overall rating

Very good experience. Steve was thorough and made sure my father-in-law's microwave was working which was a relief for us:)

Steven S,

Battle Creek, MI
Did a great job!! And fix the problem!!
April 29, 2026
Overall rating

He did a great job he know what he was doing And he fixed the problem I'm so happy with he's work great man!!! I'm glad sears have him !!!

Maha A,

Brooklyn, NY
Dryer
April 29, 2026
Overall rating

He was very helpful. Sears was not I was not able to contact a human person all day. The other tech was a no show

Victoria F,

Saint Cloud, FL
Michael, service technician
April 29, 2026
Overall rating

Mike was very efficient and had the issue solved quickly! He was a pleasant fella! Communication was good for this call! I was pleased to get service the same day I called! Ty to Mike and the Sears team! 😊

Janet S,

Canton, IL
Technician
April 29, 2026
Overall rating

Very polite. Knows what he's doing.very good job. Thx Kurt.

Linda J,

Cridersville, OH
Technician Service
April 29, 2026
Overall rating

My Technician was Professional, courteous, and very knowledgeable. Would highly recommend him for Service again.

William M,

Pittsburgh, PA
Sears Technician
April 29, 2026
Overall rating

Dennis was a real professional…knew what the problem was and replaced the old parts and installed the new parts…ran a short test on the ice maker…performed correctly and all is well…excellent technician…

Rogerdonna L,

Mariposa, CA
Washer
April 29, 2026
Overall rating

Did a great job! Knew what he was doing ordered the correct parts very personable and professional

Debora L,

Rochester, NY