Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

47.4K

Average Rating

4.8/5

Water problem
February 23, 2025
Overall rating

Jose found the problem and fixed it. He was very professional at his job

Suzanne M,

Los Angeles, CA
Oscar
February 23, 2025
Overall rating

Great

Lupe D,

S San Fran, CA
He fixed it!!
February 23, 2025
Overall rating

Oh boy! It was just the sensors. He cleaned them, checked everything and my dryer is working perfectly. So grateful!

Carol C,

Escalon, CA
Matthew was great
February 23, 2025
Overall rating

No issues with Matthew on Saturday, but this was my second attempt at service. My first appointment was cancelled without notice because I didn't answer my phone. I confirmed every email and text asking me to confirm, did all the necessary correspondence with "Richard". I work from home and was in a meeting and could not answer at the time he called. If a customer confirms all touch points via text and email, the service tech should not cancel due to "I'm an hour and a half away". I feel my first appointment was cancelled because frankly the tech was inconvenienced and didn't want to come. I called him back, and got his voicemail. Left him a message asking him what I was supposed to do? Never heard from him, just ended up going back online and requesting a Saturday appt since I couldn't trust that another weekday appt wouldn't be cancelled.

Nina J,

Pace, FL
Good Service
February 23, 2025
Overall rating

Very professional and knowledgeable. In all communications Kept me informed of all actions.

Fayetta T,

Missouri City, TX
Great service
February 22, 2025
Overall rating

Aidar is an excellent technician. He was a good communicator, quickly diagnosed our problem, and gave a clear recommendation. He answered all our questions and was a pleasure to talk to.

Thomas,

Seattle, WA
Very professional.
February 22, 2025
Overall rating

Very kind and friendly. I would have him here again if needed.

Sue K,

Lacey, WA
Washer repair
February 22, 2025
Overall rating

Great job! Thank you very much. A very Lesnar experience.

Cleveland C,

Milford, DE
Excellent Service
February 22, 2025
Overall rating

Very informative and speedy service.

Kenneth N,

Menifee, CA
Service Provided
February 22, 2025
Overall rating

Chuck was polite and efficient. He did a great job and explained what was wrong and to contact back if any other issues arise.

Alfonso R,

West Chicago, IL