Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.2K


Average Rating

4.8/5

Service call
February 18, 2025
Overall rating

Excellent. Darrell was professional. Quickly diagnosed the problem and methodically went about repairing/cleaning the Kenmore Dryer. He left the work area clean, cleaner than prior to his arrival. Definitely knows machines. Highly recommend him and Sears Svc.

Raymond W,

Wayne, NJ
Excellent service, very personable and informative - a credi
February 18, 2025
Overall rating

Peter the repair man is a credit to the company. Very personable helpful and informative

Ewan W,

Wheaton, IL
Efficient, knowledgeable & pleasant!!!
February 18, 2025
Overall rating

Efficient, knowledgeable & pleasant

Doug K,

Hendersonville, NC
Kelvin was great
February 18, 2025
Overall rating

Kelvin checked in with me first thing this morning, was on time and completed the part swap quickly and cleanly. Appreciate his responsiveness and work!

David A,

Tomball, TX
Repair dryer
February 18, 2025
Overall rating

Ernie was quick and very experienced. We were glad to have him on the job!

Brent M,

Rch Cucamonga, CA
Tech David
February 18, 2025
Overall rating

He did a great job. Was about an hour and a half late. But I can except that for all he had gone through on the job before me. But Sears needs to do better in keeping customers update if a technician is hung up on a job.

Ernest T,

Lynchburg, VA
Very satisfying
February 18, 2025
Overall rating

Not pleasant to hear the washer making squeaky noises. But the technician came here early and figured out what's what and finished in less than 90 minutes. Thanks

Daniel F,

Staten Island, NY
Washer determination and dryer servicing
February 18, 2025
Overall rating

Logan did a great job, at all times with a smile. Answered all my questions , very knowledgeable and easy to talk to. Made offers of other services, unfortunately at this time I am unable to do.

Karen F,

Orangevale, CA
Excellent experience!
February 18, 2025
Overall rating

Conrad announced he was on his way and arrived as promised. Answered all our questions and provided options for next steps. Since our appliance was clearly broken, it was not able to be repaired. We appreciated his patience with questions about the washed and how it happens. Excellent representation of your service.

Michael O,

El Dorado Hills, CA
worker was great
February 18, 2025
Overall rating

your man came and fixed the problem he new what to do. very happy with him. was a nice gentleman.

Louise S,

Placida, FL