Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.2K


Average Rating

4.8/5

Dryer
February 19, 2025
Overall rating

It was a great experience working with service technician. Gave me good tips on how to maintain my dryer and was very friendly.

Omar M,

Lincoln Park, NJ
Washing machine noise concerns
February 19, 2025
Overall rating

Excellent knowledgeable service, while providing an education in an area I'm not familiar with. Would definitely ask for him by name in the future.

Ian R,

Virginia Beach, VA
Mr. Ronnie was exceptional
February 19, 2025
Overall rating

Mr. Ronnie was superb and extremely professional. After waiting for over 7 wks for a repair technician, I an appreciative for this service man

Vonner F,

Edenton, NC
Excellent service
February 19, 2025
Overall rating

Eustaquio was very knowledgeable, answered all my questions, patient and a pleasure to deal with.

Eileen J,

Richton Park, IL
Washer
February 19, 2025
Overall rating

He was very Quick, knowledgeable and knows exactly what he's doing.

Ladaysha M,

Brandon, FL
Great job
February 19, 2025
Overall rating

Great job

Daniel S,

Virginia Bch, VA
Appliance title
February 19, 2025
Overall rating

The works is very good and very good and very good

Felix C,

Manati, PR
Washer repair
February 19, 2025
Overall rating

The technician was prompt, courteous and knowledgeable. He arrived on time, and informed me on the various possibilities of my problem. And what trouble shooting techniques to use if the problem reoccurred again .

John P,

Miami Gardens, FL
Technician
February 19, 2025
Overall rating

Very professional. He communicated at what time he would show up snd kept me updated at all times.

Maria V,

Long Beach, CA
Chuck was great
February 19, 2025
Overall rating

Was able to diagnose, order correct parts and provide follow thru. My problem is never with the technicians it is with the master Protection agreement in General. It used to be awesome, I have used it for over 30 years but your service has gone downhill. Hard to actually speak to anyone on the phone if you need to go higher up the later, many missed no call no show appointments. no communication at all, transferring to many people in different countries that you can't understand and can never really answer any questions, put on hold for hours. Your Sears service repair guys are still great but your service needs a lot of improvement.

Kathleen P,

Bolingbrook, IL