Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
41.3K
Average Rating
4.8/5
Washer repair
Brett was courteous and a hard worker. He was on time and finished the job quickly. He noticed areas in the washer that needed attention and took care of them. Thank you for a great job!
Christopher B,
Rochester, NYKenmore Elite Refrigerator Compressor Replacement
Lito is a great person and perfect for the job. Lito diagnosed and replaced the less than 4-year old (10/28/2020) replacement compressor in our almost 6-year old refrigerator. He was extremely efficient and knowledgeable. So hopefully this compressor will actually last 10 years as initially expected. If not, Lito would be welcome back if we need another refrigerator repair.
Carlos S,
Lewis Center, OHRefrigerator leak repair
Donta resolved the problem quickly and expeditiously. He thoroughly explained what the repair entailed.
Norman B,
Ellicott City, MDRefrigerator diagnostic
This gentleman was very professional. He took the time to explain to me why I was having the problem with my refrigerator. I found his action very respectful and trustworthy.
Sheila B,
Miramar, FLCustomer
Very professional and knowledgeable
Donna Y,
Staten Island, NYRating Technician Gary
Due to a Sears blunder, we were not able to receive the correct Part for our refrigerator for Gary to install. Throughout the period from August 7, 2024 to installation (date incorrect Part was delivered) through October 2, 2024, Gary followed up on the situation and kept me informed. It was Sears blunder, but with Gary's leadership and follow-through the correct Part was finally received and Gary was scheduled to install the correct Part on Wednesday, October 2, 2024. Gary is a true professional and Sears is lucky he is their employee.
Sherill K,
El Cajon, CAKnowledgeable repairman
Knew the problem and was honest and direct as to remediation.
Michael D,
Pennington, NJDryer repair
Technician was very helpful and explained everything that he was going to do to fix the problem with the dryer. He was very efficient and completed the repair in a timely manner. He called ahead and told us when he would arrive which was very good . We were very pleased with the results
Robert G,
Cranberry Twp, PARefrigerator repair
After repair, placed water bottle in freezer and froze in 5 hours. My fridge is working fine.
Eduardo S,
Sylmar, CAGreat service.
Fast, thorough, professional and really knew what he was doing.
Teresa G,
Livermore, CA