Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.2K
Average Rating
4.8/5
Great job Mr. Enrique B
Mr. Enrique did a wonderful job. He explain the parts that he was going to change. He was very efficient and respectful.
Bilga M,
Pomona, CARepaired my washer.
Very friendly and very knowledgeable. Enjoyed talking to him would like to have him return if anything else happens to my washer and dryer
Saundra E,
Everett, WARefrigerator
Fixed my problem with the ice maker. Excellent job from Charles.
Marcia H,
Olympia, WAService call for fridge
Although it was undetermined what is causing the random noise from our fridge, the technician was very thorough at checking things out and adjusting a few hoses and cleaning the vent. He was very knowledgeable and friendly.
Kathleen T,
Gaston, ORTec/ Angel
Your tec did a great job. Even though the problem was worst than we thought. FYI ,YOUR SCHEDULING SYSTEM SUCKS!!!!
Theodore S,
Uppr Blck Edy, PAReview
Your repairman was very knowledgeable, pleasant he worked quickly and was very neat I was very happy when he finished and my machine is working once again Your office help on the other hand have no idea of what they are doing they over talk you and assume you are calling to make a new appointment. I also have the feeling they are working from home as not only did she rush the call and o er talk me and just made yet another appointment I had to deal with what sounded like crying and screaming children in the room. My machine is fixed and hopefully someone will cancel the other couple of appointments your office has made for me. I also requested she mail me contract I have entered with your company but I have not received it. I have other people interested but if I have nothing to show them i don't believe they will join.
Sharon H,
Old Bridge, NJWasher repair
Hé did a wonderful job and was very professional
Joe B,
Yuma, AZRefrigerator 's freezer problem.
There was a problem with ice build up inside the freezer and leaking water onto the floor. He diagnosed the problem. Apparently the was some type if drain blockage and the leaking water was due to ice build up because the door is not being closed and sealed properly. He removed food ( and food trays ). He removed months old "caked on" ice, and cleaned the melted ice. Finally, neatly replaced the trays and food back where it belongs.
Johnny H,
Anaheim, CA5 stars
In
Margie R,
Wheat Ridge, COExcellent
Ruben was thorough, and very personable. He took time to make sure I understood what the problem had been and how to avoid it in the future. Two thumbs up !
Bethany N,
Los Angeles, CA