Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.2K


Average Rating

4.8/5

Professional and knowledgeable
February 20, 2025
Overall rating

Thank you for the sound advice in regards to our repair options.

Michelle F,

Grand Island, NY
Maintenance service on furnace
February 20, 2025
Overall rating

Erek was professional, knowledgeable. After checking the unit he explained what the problem was and repaired.

Katherlyn M,

College Park, GA
Exceptional service
February 20, 2025
Overall rating

Joe did an exceptional job. Getting a date for the repair was unacceptable. You sent a repairman before that was not gas certified. Then someone completed the job and never showed up at the house. Not sure if I will keep you as a repair service

Michael J,

Saco, ME
The person in charge!!
February 20, 2025
Overall rating

Richard is Great at what he does.He is the only person that will.I will have repair any of my appliances..

Jerry T,

Coral Springs, FL
Clothes washer repair
February 20, 2025
Overall rating

John was very polite and explained everything to us. He called ahead of time, arrived on time and resolved the problem right away.

Marcia B,

Granville, OH
Excellent service
February 20, 2025
Overall rating

Mark came in and ran diagnostics on the washer. He also gave some good tips on keeping it clean. Mark was pleasant to talk to and was very informative.

George G,

Commerce Township, MI
Awesome worker!!!
February 20, 2025
Overall rating

Charles was very pleasant and fast. He came in verified the part that was delivered to my home and now we have working dryer yay!!!!

Tiphanie F,

Detroit, MI
Dryer
February 20, 2025
Overall rating

Tech provide good service, fix same day the dryer at home.

Gladys G,

Woodbridge, VA
Awesome service, Very knowledgeable!
February 20, 2025
Overall rating

Michael was excellent. The wrong part had been ordered before and he realized right away. It was the wrong thing and we ordered the new one came back in a few days and everything is working great very professional very knowledgeable individual.

Thomas S,

Cumberland, RI
Washer fix
February 20, 2025
Overall rating

Your technician, Robert, was fantastic. Professional, knowledgeable and he fixed the problem in a short time. However, your AIBot system is a disaster. My previous 2 appointments were canceled and it's impossible to speak to an actual human. I ended up contacting Sears credit card and they intervened. Shameful!

Roger H,

New Hamburg, NY