Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.2K


Average Rating

4.8/5

Excellent
April 06, 2026
Overall rating

Roy quickly found the problem with my 9 year old Kenmore washer. He explained what would need to be done to fix the leaking bearing and the cost. He recommended a new washer and a list he recommended along with recommending getting a 3 year warranty. I got my new washer the next day and is working great. I am am letting others at work to get Roy for their next washer repair.

Priscilla H,

Friendswood, TX
Service by Henack
April 05, 2026
Overall rating

Nice guy - polite, efficient and diagnosed my refrigerator's problem in a flash.

Terri I,

Casselberry, FL
Friendly and competent!
April 05, 2026
Overall rating

John knew exactly what I was doing wrong in trying to turn off the change the filter light. He showed me too! Then he did the regular maintenance on my refrigerator, all done in a short time, yay!

Dianne G,

Oxford, FL
My experience
April 05, 2026
Overall rating

Good service communicated when he was coming and completed my work on the oven

Robert N,

Vallejo, CA
Refrigerator repair
April 05, 2026
Overall rating

Very personal explained everything make sure he went through to see if things were working he had a training Wedding explained everything to him did an excellent job

Laura M,

Grand Rapids, MI
Five star rating for David
April 05, 2026
Overall rating

David was very good. He explained the problem thoroughly. Courteous and professional. Knows his job.

Richard C,

Red Bank, NJ
Sears Service for my Kenmore washer issue
April 05, 2026
Overall rating

Steve was extremely helpful with each step of the way.

Gloria E,

Lewisville, TX
Steve the tech
April 04, 2026
Overall rating

Very knowledgeable and very friendly. He's a pleasure to have as our service tech

Rosanne C,

Denton, TX
Baqir is a good dude!
April 04, 2026
Overall rating

Baqir is a good dude! Glad he came to help us. Very understanding and good listener.

Ethan A,

Silver Spring, MD
5 star rating for Sediq
April 04, 2026
Overall rating

Sediq did a great job of explaining the problem and solution. He's very professional, courteous, honest and helpful. You're very lucky to have him on your team. 5 stars rating

Ulhas R,

Lorton, VA