Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

dishwasher repair
May 01, 2026
Overall rating

Both techs were great, dishwasher now up and running. Thanks SEARS!

Belinda B,

Springfield, MO
Washing machine he work on
May 01, 2026
Overall rating

Very good came in listening to sound and fix it ,done very good job ,he welcome to work on all my appliances thank u Benny for well done job,Mrs Caffey

Helen C,

Nesbit, MS
Dryer repair.
May 01, 2026
Overall rating

Dryer problem solved in short order. Thank you very much!

George Z,

River Falls, WI
Technician
May 01, 2026
Overall rating

Very professional a José was very carefully and verify that all works correctly

Melba R,

San Juan, PR
Dishwasher repair
May 01, 2026
Overall rating

I was very happy with Rudy. He is hardworking and competent.

George M,

Waltham, MA
Great mechanic
May 01, 2026
Overall rating

Julian was immediately familiar with the appliance which allowed him to quickly gain access to its works, diagnose the fault, and demonstrate to me how the new part would resolve the problem. He is a great mechanic and a terrific ambassador for your brand.

Richard L,

Bronx, NY
Kevin did a great job
May 01, 2026
Overall rating

Very knowledgeable and professional! Highly recommend! Called me when in- transit.

Sue H,

Windsor, CT
Fix My Dryer!
May 01, 2026
Overall rating

Repair person arrived on time. He was friendly and efficient. He diagnosed the problem quickly and rectified the issue. He is a real asset to your company.

Nancy K,

Baldwinsville, NY
Grateful
May 01, 2026
Overall rating

Grateful for his punctuality, expertise and overall very personable and professional. Thank you for helping me!!!

Nicole G,

Key Largo, FL
Sears service call…..Jose was very competent.
April 30, 2026
Overall rating

Jose was great. So nice to have a SEARS technician show up at my door. The light was out in the freezer. I started calling for repair in January. The 3rd party repair company came out 5 times. I started calling the number for them but I've been totally ghosted….no calls at all. Jose walked in for the 1st time today and went right to a different area of the freezer which was the cause of the light outage…in and out of our home within 1/2 hour. PLEASE…PLEASE…..quit sending these incompetent people out to your customers. They are a waste of time for your customers. ALSO….i find it very insulting that Sears customers are unable to speak to a customer service person when trying to set up appts or just customer questions. I made an appt this week for Wednesday and mid afternoon the call got cancelled….i had to start over again with your robot customer service.

Patricia R,

Surprise, AZ